At a Glance
- Tasks: Support clients with IT solutions and enhance your technical skills.
- Company: Dynamic tech company based in central London.
- Benefits: Competitive salary, pension, life insurance, and paid training.
- Other info: Enjoy remote work options and social events with colleagues.
- Why this job: Join a vibrant team and make a difference in clients' tech experiences.
- Qualifications: 2nd line IT support experience and strong customer service skills.
The predicted salary is between 35000 - 37500 € per year.
We are hiring an experienced IT technician with at least 2nd line level knowledge who is looking to develop their skills. The role will be supporting a variety of clients in London from the central London office. Remote working will be available post probation for 2 days a week from home.
Your skills will include a mix of networking, MS Server and cloud:
- 2nd line skills currently administrating multi-site client(s)
- Good Microsoft Windows Desktop, Office applications & O365 experience
- Scoping and planning skills
- Network documentation skill
- Experience of various Anti-Virus technologies
- Print management
- Good knowledge of MSP RMM toolsets, such as CW Automate and Solarwinds
- Excellent knowledge of Ticketing systems
You will have excellent customer service skills as this role will include visiting clients' sites in London to support users.
The salary is £35,000 to £37,500 per annum.
The benefits include:
- Pension
- PHI
- 23 days holiday
- Life Insurance
- Social events
- Paid for training
IT Technician employer: Parmar Staffing
Join a dynamic team as an IT Technician in the heart of London, where you will not only enhance your technical skills but also enjoy a supportive work culture that prioritises employee growth. With benefits such as a competitive salary, generous holiday allowance, and opportunities for remote work, this role offers a perfect blend of professional development and work-life balance, making it an excellent choice for those seeking meaningful employment in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in London. It's a great way to meet potential employers and other IT pros who can give you the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving networking, MS Server, and cloud technologies. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with recruiters and join relevant groups. Share your insights on IT topics to get noticed by potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a straightforward way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your 2nd line skills and experience with networking, MS Server, and cloud technologies. We want to see how your background fits the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how your customer service skills will benefit our clients. We love seeing personality, so let your enthusiasm come through!
Showcase Your Technical Skills:When filling out your application, make sure to mention your experience with ticketing systems, anti-virus technologies, and any MSP RMM toolsets like CW Automate or Solarwinds. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Parmar Staffing
✨Know Your Tech Inside Out
Make sure you brush up on your 2nd line skills, especially around networking, MS Server, and cloud technologies. Be ready to discuss specific scenarios where you've used these skills in past roles, as this will show your practical experience.
✨Show Off Your Customer Service Skills
Since the role involves visiting client sites, it's crucial to demonstrate your excellent customer service abilities. Prepare examples of how you've handled difficult situations or provided exceptional support to clients in the past.
✨Familiarise Yourself with Tools
Get comfortable with MSP RMM toolsets like CW Automate and Solarwinds, as well as ticketing systems. You might be asked about your experience with these tools, so having specific examples ready will help you stand out.
✨Plan for the Future
The job mentions scoping and planning skills, so think about how you've approached project planning in previous roles. Be prepared to discuss how you prioritise tasks and manage multiple client needs effectively.
