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- Tasks: Lead the floor team to create an unforgettable dining experience.
- Company: Nakanojo is a vibrant Nikkei restaurant known for its flavour and energy.
- Benefits: Enjoy paid breaks, birthday perks, and a structured career development programme.
- Other info: Participate in fun competitions and enjoy delicious staff food benefits.
- Why this job: Join a dynamic team and be part of a culinary fiesta that celebrates life.
- Qualifications: Previous hospitality experience is a plus; passion and energy are essential.
The predicted salary is between 28800 - 43200 £ per year.
Hey there, party starter! At Nakanojo, we’re not just a Nikkei restaurant; we’re an explosion of flavour, energy, and unforgettable experiences. If you’re a high-energy, customer-focused dynamo with a passion for Nikkei cuisine, then you’re just the conductor we need to lead our floor team.
As a Floor Manager at Nakanojo, you’ll be at the heart of the action, setting the tone for an epic dining experience. Your mission? Keep the good vibes rolling, helping conduct your floor team to success, keep the plates flying, and our guests grooving with delight.
Key Responsibilities:
- Lead, inspire, and guide the floor staff to deliver top-notch service.
- Be the life of the restaurant, greeting and engaging guests with infectious enthusiasm.
- Manage reservations, seating, and ensure a smooth flow of service.
- Keep the energy high and the ambiance electric throughout every shift.
- Collaborate with the kitchen and bar teams to ensure seamless food and drink service.
- Handle guest inquiries, feedback, and any hiccups with charm and grace.
- Maintain a party-perfect atmosphere by overseeing cleanliness and organisation.
- Ensure staff are aligned with the restaurant’s vision and customer-focused approach.
- Ensure you and your team are scoring 5-star reviews online daily.
- Promote the restaurant mission statement and encourage passers-by to become Nikkei enthusiasts and dine with Nakanojo.
- Support the management to achieve the targets & KPIs.
- Jump in when needed to keep the groove going and guests happy.
- Embrace change and innovation to keep our Nikkei fiesta fresh.
Qualifications:
- Previous restaurant or hospitality management experience is a plus, but if you’ve got the energy and passion, we’re all ears!
- A natural born leader with a knack for motivating and mentoring a team.
- Your positive energy is contagious, and you thrive in a fast-paced environment.
- You’ve got a taste for Nikkei cuisine or are eager to dive into the culinary revolution.
- Excellent communication skills and the ability to connect with both guests and staff.
- Flexibility to groove during evenings, weekends, and holidays.
What We Offer:
- Nakanojo Black Belt Academy: A structured career development program allowing rapid progression. The more skills acquired, the higher the earning potential.
- Service Charge & Tips: Teams receive 100% of all service charges and tips every month.
- Punctuality & Attendance Bonus: Earn up to £200 annually for consistent reliability. An additional £50 per quarter for target attendance with no points accumulated. If maintained consecutively for a year, the bonus doubles.
- Birthday Perks: Enjoy birthdays off with a £100 voucher to spend in any Nakanojo restaurant.
- Paid Breaks: All breaks during shifts are fully paid.
- Staff Food Benefits: Enjoy Taco Tuesdays, Sushi Fridays, and a rotating weekly structured staff food menu.
- Bi-annual Competitions: Participate in sushi and cocktail competitions twice a year. Winning dishes are featured as specials on the menu, along with attractive prizes for the winner.
- A front-row seat to the hottest Nikkei food fiesta in town!
- A team that’s more like family and a dynamic work environment.
How to Apply: Ready to lead the charge in our culinary carnival? Show us your charisma and enthusiasm! Send your resume and a cover letter that lets your vibrant personality shine, telling us why you’re the ultimate Floor Manager for Nakanojo.
At Nakanojo, we’re all about celebrating life, one plate at a time. Join our family, and let’s create Nikkei memories that will last a lifetime!
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Contact Detail:
Nakanojo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Show your passion for Nikkei cuisine! When you engage with us, share your favourite dishes or experiences related to Nikkei food. This will demonstrate your enthusiasm and understanding of our culinary style.
✨Tip Number 2
Highlight your leadership skills during the interview. Prepare examples of how you've motivated a team in previous roles, especially in high-energy environments. We love to see candidates who can inspire others!
✨Tip Number 3
Familiarise yourself with our restaurant's vibe and mission. Visit Nakanojo if you can, and observe the atmosphere and service style. This knowledge will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare to discuss how you handle guest feedback and maintain a positive atmosphere. Think of specific instances where you've turned a challenging situation into a positive experience, as this aligns perfectly with our customer-focused approach.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Personality: In your cover letter, let your vibrant personality shine through. Nakanojo is looking for someone with charisma and enthusiasm, so don't be afraid to express your passion for Nikkei cuisine and hospitality.
Highlight Relevant Experience: Even if you don't have direct restaurant management experience, emphasise any leadership roles or customer service positions you've held. Showcase how your skills can translate into managing a dynamic floor team.
Connect with the Restaurant's Vibe: Research Nakanojo and its unique atmosphere. Mention specific aspects of their mission or values in your application to demonstrate that you understand and align with their vision for an epic dining experience.
Tailor Your CV: Make sure your CV is tailored to the Floor Manager role. Highlight your ability to motivate teams, manage service flow, and maintain a lively atmosphere. Use keywords from the job description to catch the hiring manager's attention.
How to prepare for a job interview at Nakanojo
✨Show Your Passion for Nikkei Cuisine
Make sure to express your enthusiasm for Nikkei cuisine during the interview. Share any experiences you have with this culinary style and how it excites you. This will demonstrate that you're not just looking for a job, but that you genuinely care about the food and culture.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully motivated others in previous roles. Highlight your ability to create a positive atmosphere and keep the energy high, which is crucial for Nakanojo's vibrant dining experience.
✨Engage with the Interviewers
Treat the interview like a mini dining experience. Greet your interviewers with enthusiasm and engage them in conversation. Ask questions about their experiences at Nakanojo and share your ideas on how to enhance the guest experience. This shows that you’re proactive and ready to connect with both staff and guests.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing a busy service or dealing with a dissatisfied guest. Think through potential scenarios and your responses ahead of time. This will help you convey your problem-solving skills and ability to maintain a smooth flow of service under pressure.