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- Tasks: Lead a growing team in processing insurance and reinsurance documentation for London markets.
- Company: Ambitious independent Lloyd's Accredited UK Retail Broker located near the Thames.
- Benefits: Negotiable salary, supportive work environment, and opportunities for professional development.
- Other info: Join a friendly team with a focus on collaboration and career growth.
- Why this job: Make a real impact by delivering technical service excellence in a dynamic insurance sector.
- Qualifications: 5+ years in insurance processing, strong attention to detail, and excellent communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Our client is seeking a skilled and motivated technical insurance process manager to lead their small but growing London technical services team. Our client is an ambitious independent Lloyd's Accredited UK Retail Broker with a variety of clients, including marine and non-marine. They have a network of offices across the UK, but this position is located in the heart of the insurance district, near Lloyd's of London in a beautiful office that overlooks the Thames.
The role is primarily overseeing and processing of London market premium and/or claims payments, whilst providing excellent service to clients through timely and accurate processing of insurance and reinsurance documentation, placed in the London markets. This is an opportunity to create, develop and maintain a quality team around you, whilst the business continues to grow.
Working in close cooperation with the Brokers and account managers, ensuring that, post placement, risks are handed over with sufficient information to process properly and that queries are resolved in good time.
- Utilise various computer platforms, including in-house, Lloyd's, and Company market systems, including IBS, CLASS, LORS, PPL and other company systems.
- Prepare London Market Quote and Renewal Slips, Cover, Debit notes and Credit notes together with Endorsements.
- Manage credit control and accounting colleagues ensuring all client premiums are paid within payment warranties.
- Adhering to compliance rules and regulations when setting up new clients, issuing TOBA’s and ensuring all mandatory documentation has been provided.
- Ensuring monthly renewal lists are prepared in a timely manner so terms can be issued, or requirements queried.
- Liaise with colleagues and Brokers daily.
- Assist in the professional development of junior colleagues, enhancing their technical capabilities.
- Leading your team to deliver technical service excellence.
Requirements:
- 5+ years’ experience in an insurance/reinsurance processing role.
- 5 GCSE passes (or equivalent) including English and Maths.
- Accurate and attentive to detail.
- Good written and verbal skills.
- Organised and reliable.
- Collaborative team working approach.
- Ability to work with employees at all organisational levels.
- Proficiency in MS Outlook (e-mail).
- Proficiency in MS Office (Word, Excel and PowerPoint).
- Proficiency with the Lloyd's and Company market systems herein.
The client is looking for someone that doesn't need training, is self-sufficient and friendly. They are an equal opportunity employer. Salary, negotiable depending on experience.
Technical Services Team Leader in London employer: NABUs
Contact Detail:
NABUs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Team Leader in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry, especially those who work in London markets. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience with systems like IBS, CLASS, and PPL. Be ready to discuss how you've successfully managed premium and claims payments in the past. This will set you apart from the crowd!
✨Tip Number 3
Prepare for interviews by brushing up on compliance rules and regulations. Employers love candidates who are not only skilled but also knowledgeable about the legal side of things. Make sure you can talk confidently about TOBAs and mandatory documentation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining the team. Let’s get you that dream job!
We think you need these skills to ace Technical Services Team Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Team Leader role. Highlight your experience in insurance processing and any relevant systems you've used, like IBS or CLASS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past achievements in insurance and how you can contribute to our growing team. We love a good story!
Show Off Your Attention to Detail: In this role, accuracy is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us that you’re organised and reliable right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at NABUs
✨Know Your Technical Stuff
Make sure you brush up on your technical insurance knowledge, especially around London market processes. Familiarise yourself with the systems mentioned in the job description like IBS, CLASS, and PPL. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or developed a team in the past. Highlight your collaborative approach and how you've enhanced the capabilities of junior colleagues. This will demonstrate your fit for the leadership aspect of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle compliance issues. Think of specific scenarios where you had to resolve queries or manage client relationships effectively. This will help you illustrate your experience and attention to detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's growth plans or team dynamics. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.