At a Glance
- Tasks: Manage the hiring process and coordinate plant and equipment for customers.
- Company: Join M. O’Brien Plant Hire, a trusted supplier in construction and infrastructure.
- Benefits: Competitive salary, growth opportunities, and a supportive team environment.
- Other info: Dynamic role with exposure to major infrastructure projects.
- Why this job: Be part of exciting projects and make a real impact in the industry.
- Qualifications: Experience in hire control or logistics, strong organisational skills, and customer service focus.
The predicted salary is between 30000 - 40000 £ per year.
About M. O’Brien Plant Hire M. O’Brien Plant Hire Ltd is a trusted supplier of plant hire and transport solutions, supporting major construction and infrastructure projects. With a modern fleet and a strong commitment to service, safety, and reliability, we play a key role in keeping projects moving.
We are looking for a proactive and organised Hire Controller to join our busy Hire Desk team, supporting the efficient hiring, allocation, and coordination of plant and equipment.
Purpose of the Role
To manage the end-to-end hire process, ensuring plant and equipment are supplied accurately, on time, and in line with customer expectations, while supporting efficient depot operations.
Key Responsibilities
- Manage the hiring and off hiring of plant and equipment to customers
- Act as a key point of contact for customers, handling enquiries, bookings, and queries
- Raise and manage quotes for all customer enquiries, always ensuring accuracy
- Coordinate with transport and service teams to ensure smooth delivery, collection, and equipment readiness
- Schedule and ensure correct equipment is allocated to the right job
- Maintain accurate live hire and off-hire records, ensuring all documentation is complete and up to date
- Process hire-related administration accurately
- Monitor plant availability and utilisation, working closely with operations teams
- Produce reports on hire performance, revenue, and equipment utilisation
- Resolve any hire-related issues quickly and effectively whilst ensuring high levels of customer service
- Ensure all activities comply with health & safety and company procedures
What We’re Looking For
- Previous experience in a Hire Controller or similar role within plant hire, construction, or logistics
- Strong organisational and planning skills, with the ability to manage multiple priorities
- Excellent communication and customer service skills
- Good understanding of plant and equipment (desirable)
- Strong attention to detail and accuracy
- Ability to work under pressure in a fast-paced environment
- Proficient in hire/operations systems
- A proactive, team-focused approach
Personal Attributes
- Team player with a positive, can-do attitude
- Driven, organised, and solution-focused
- Strong attention to detail and commitment to quality
- Customer-focused mindset
What We Offer
- Competitive salary (DOE)
- Opportunity to grow within a well-established and expanding business
- Supportive and collaborative team environment
- Exposure to major infrastructure and construction projects
Equal Opportunities
M. O’Brien Plant Hire Ltd is an equal opportunities employer. We value diversity and are committed to building an inclusive workforce.
Hire Controller in St Albans employer: M O'Brien group
M. O’Brien Plant Hire Ltd is an excellent employer, offering a competitive salary and opportunities for growth within a supportive and collaborative team environment. Located at the heart of major infrastructure projects, employees benefit from exposure to exciting developments while working in a culture that values safety, reliability, and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in St Albans
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like M O'Brien group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Hire Controller at M O'Brien group.
We think you need these skills to ace Hire Controller in St Albans
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at M O'Brien group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
