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- Tasks: Lead a dynamic call centre team and drive sales success.
- Company: Join a thriving recruitment agency with a decade of success.
- Benefits: Earn up to £35,000 with competitive salary and bonuses.
- Other info: Flexible, ambitious individuals will thrive in this role.
- Why this job: Inspire your team and make a real impact in a fast-paced environment.
- Qualifications: Proven sales success and previous call centre supervisory experience required.
The predicted salary is between 25000 - 35000 £ per year.
With on target earnings of £35,000 (Basic Salary £25,000) - this is a role not to miss out on! Our client is looking to expand their existing team within their busy call centre, which is responsible for both outgoing and incoming customer sales calls.
In addition to leading by example and getting on the phones, you will have responsibility for inspiring and motivating your team in order to achieve increased productivity and improve results.
The successful candidate will be able to demonstrate their own proven sales success, have a competitive nature and must have previous call centre supervisory experience.
The role demands a highly self-motivated, ambitious, target-driven individual who is also self-managed, flexible and has an excellent telephone manner and superb team leading skills - if that is you then contact us straight away.
Call Centre Team Leader employer: Kings Permanent Recruitment
Contact Detail:
Kings Permanent Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Team Leader
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and prepare your answers. Think about how your past experiences align with the role of Call Centre Team Leader and be ready to share specific examples.
✨Tip Number 3
Show off your leadership skills! During the interview, highlight times when you've motivated a team or improved results. They want to see that you can inspire others while also smashing those sales targets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Call Centre Team Leader
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your proven sales success in your application. We want to see how you've smashed targets in the past and how you can bring that competitive edge to our team!
Be a Team Player: As a Call Centre Team Leader, inspiring and motivating your team is key. Share examples of how you've led teams before and what strategies you used to boost productivity. We love seeing teamwork in action!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. Use keywords from the listing to show us you’re the perfect fit for this role. It makes a big difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application better. Don’t miss out on this opportunity!
How to prepare for a job interview at Kings Permanent Recruitment
✨Know Your Numbers
As a Call Centre Team Leader, you'll need to demonstrate your sales success. Be ready to discuss specific metrics from your previous roles, like conversion rates or team performance improvements. This shows you understand the numbers that drive success.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and inspired your team in the past. Think about challenges you've faced and how you turned them into opportunities for growth. This will highlight your ability to lead by example and foster a productive environment.
✨Practice Your Telephone Manner
Since this role involves a lot of phone interaction, practice your telephone skills before the interview. Make sure you can convey enthusiasm and professionalism over the phone, as this is crucial for both the interview and the job itself.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations in the call centre. Prepare scenarios where you resolved conflicts, improved team performance, or dealt with difficult customers. This will show your problem-solving skills and adaptability.