In our marketing department, growth is collective: we move forward together, we learn together, and you'll be a key driver. We are shaping tomorrow’s electrical world. You can too, Join us!
As a Customer Segment Manager Installers M/F/D you will report to the Country Marketing Manager in the Marketing based in Telford for a Permanent contract.
What you will do?
- Define and execute the acquisition and loyalty strategy for the electrical installer segment, strengthening brand preference and long-term engagement.
- Develop a deep understanding of installer behaviours and decision-making processes to map and optimise the end-to-end customer journey.
- Build and lead growth initiatives to attract new installers, increase brand conversion and strengthen their relationship with Hager.
- Define and manage commercial incentive programmes, including rewards, loyalty schemes and partnership agreements.
- Lead the deployment of relevant digital content and tools to support both sales interactions and self-service customer journeys.
- Act as the internal expert for the installer channel, translating customer insights into targeted commercial and marketing initiatives.
What about you?
- You have a degree in a relevant field such as Business, Marketing or a technical discipline.
- You have a background in Sales, Commercial or Marketing within the electrical industry.
- You have a strong understanding of customer needs and are able to turn insights into relevant acquisition and loyalty initiatives.
- You are customer-focused and motivated by creating engaging experiences that build long-term brand preference.
- You are comfortable working across commercial, marketing and digital topics to develop effective customer programmes.
- You are results-oriented, structured and able to take ownership of initiatives from strategy through to execution.
What we offer?
- Personalized onboarding experience program designed to make your first days smooth
- Opportunities to learn and grow through Hager Group's awarded Hi University.
- Internal career opportunities, over 25% of our recruitments are through internal mobility
What are the recruitment stages?
- Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
- You will be invited for a first interview with the hiring manager & the recruiter
- A second Interview will be then organized with the N+2 & the HR manager
Our success relies on collective energy. Apply now and power up your future with us!
Customer Segment Manager Installers M/F/D employer: Hager Group
Joining our sales team in Telford means becoming part of a dynamic and innovative environment where your contributions directly impact our collective success. We prioritise employee growth through extensive training and internal mobility opportunities, ensuring that over 25% of our roles are filled from within. With a strong focus on collaboration and continuous improvement, we foster a culture that values leadership, creativity, and data-driven decision-making, making us an exceptional employer for those looking to thrive in their careers.
