At a Glance
- Tasks: Drive sales performance and optimise processes while leading innovative strategies.
- Company: Join a dynamic team at a leading electrical solutions provider.
- Benefits: Personalised onboarding, growth opportunities, and internal mobility.
- Other info: Collaborative environment focused on collective growth and innovation.
- Why this job: Be a key player in shaping the future of customer relations and sales excellence.
- Qualifications: Experience in Sales Operations with strong analytical and communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Why join the Sales department? Each relationship with our customers is much more than a simple collaboration: it's a true partnership founded on trust and proximity. This approach enables us to exceed expectations, providing answers that are as effective for their day-to-day needs as for their most ambitious projects.
What makes us unique? Our ability to offer a tailor-made service, where technical expertise and commercial commitment come together to create an incomparable experience. Joining our sales team means taking part in an adventure where you'll be a key player in our success. You'll be on the front line, driving our sales strategy with a proactive approach and innovative solutions, while embodying true leadership in every exchange. It's a challenge worthy of your ambition: combining a passion for customer relations with technical mastery to turn every opportunity into a success.
In our sales department, growth is collective: we move forward together, we learn together, and you'll be a key driver. We are shaping tomorrow’s electrical world. You can too, Join us!
As a Sales Excellence Manager M/F/D you will report to the Marketing & Sales Managing Director - Senior Director West in the Sales based in Telford for a Permanent contract.
What you will do?
- Drive commercial performance by optimising sales processes, strengthening sales capabilities and ensuring operational discipline across Sales and Customer Care teams.
- Support the definition and execution of the sales strategy, including leading the annual sales planning cycle in line with Group principles.
- Monitor sales and customer performance, develop KPIs and dashboards, and drive corrective actions through data‑driven insights.
- Improve end‑to‑end sales processes and champion CRM adoption, governance and best‑practice methodologies (pipeline, forecasting, account planning).
- Build sales capabilities through training, onboarding programmes, playbooks and tools, in close partnership with Sales leaders and HR.
- Act as a key cross‑functional partner (Marketing, Finance, Operations) and contribute to continuous improvement, innovation and Group Sales Excellence initiatives.
What about you?
- You have proven experience in Sales Operations, Sales Excellence, Commercial Management or similar roles.
- You bring strong analytical skills, with the ability to turn complex data into clear insights and concrete actions.
- You are proficient with CRM systems, Power BI tools and Excel.
- You demonstrate excellent communication, stakeholder management and project leadership skills.
- You are able to influence without authority and drive change in a fast‑paced, cross‑functional environment.
- You combine a strategic and commercial mindset with a process‑oriented, data‑driven and digital approach, and strong coaching skills.
What we offer?
- Personalized onboarding experience program designed to make your first days smooth.
- Opportunities to learn and grow through Hager Group's awarded Hi University.
- Internal career opportunities, over 25% of our recruitments are through internal mobility.
What are the recruitment stages?
- Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
- You will be invited for a first interview with the hiring manager & the recruiter.
- A second Interview will be then organized with the N+2 & the HR manager.
Our success relies on collective energy. Apply now and power up your future with us!
Sales Excellence Manager M/F/D employer: Hager Group
At Hager Group, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Sales Excellence Manager in Telford, you'll benefit from tailored onboarding, continuous learning opportunities through our award-winning Hi University, and a strong emphasis on internal career mobility, with over 25% of positions filled internally. Join us to be part of a dynamic team where your contributions directly impact our success and shape the future of the electrical world.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Excellence Manager M/F/D
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and get the inside scoop on the company culture. This can give you a leg up when it comes to interviews.
✨Tip Number 2
Prepare for your interviews by researching the company’s sales strategy and recent achievements. Show that you’re not just interested in the role, but also in how you can contribute to their success. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience in sales operations and how you can drive performance. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way. Reiterate your enthusiasm for the role and mention something specific from your conversation to keep you fresh in their minds.
We think you need these skills to ace Sales Excellence Manager M/F/D
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Sales Excellence Manager role. Highlight your analytical skills and any experience with CRM systems, as these are key to driving our sales strategy.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about customer relations and how you can contribute to our sales team. Share specific examples of how you've driven change or improved processes in previous roles.
Showcase Your Leadership Skills:In your application, emphasise your project leadership and stakeholder management abilities. We want to see how you've influenced teams and driven results in a fast-paced environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will be reviewed by our recruitment team, and you'll be one step closer to joining our adventure!
How to prepare for a job interview at Hager Group
✨Know Your Numbers
As a Sales Excellence Manager, you'll need to demonstrate your analytical skills. Brush up on key sales metrics and be ready to discuss how you've used data to drive performance in previous roles. Bring examples of KPIs you've developed or improved.
✨Showcase Your CRM Savvy
Familiarity with CRM systems is crucial for this role. Be prepared to talk about your experience with CRM tools, especially how you've championed their adoption in past positions. Highlight any specific projects where you improved processes through CRM insights.
✨Emphasise Collaboration
This position requires strong cross-functional partnerships. Think of examples where you've successfully collaborated with marketing, finance, or operations teams. Share how you influenced stakeholders and drove change without direct authority.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare to discuss how you'd approach optimising sales processes or developing training programmes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
