Head of CRM, Data & Insight - Hybrid in London

Head of CRM, Data & Insight - Hybrid in London

London Full-Time 56250 - 68750 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead CRM strategy and implement Dynamics 365 for impactful charity work.
  • Company: Cystic Fibrosis Trust, a leading charity in the UK.
  • Benefits: Hybrid working, competitive salary, and the chance to make a difference.
  • Other info: Join a passionate team dedicated to improving lives through data-driven insights.
  • Why this job: Shape CRM solutions that directly benefit colleagues and supporters.
  • Qualifications: Experience in CRM systems and strong leadership skills.

The predicted salary is between 56250 - 68750 £ per year.

The Cystic Fibrosis Trust in the United Kingdom is seeking a Head of CRM, Data and Insight to shape how we use CRM across the charity and to drive the Dynamics 365 implementation. You will translate business needs into effective CRM solutions and deliver measurable value for colleagues, supporters and beneficiaries.

As a newly created role, you will partner across the organisation, build a robust data and CRM governance framework, and lead a team through the CRM journey with a focus on data.

Head of CRM, Data & Insight - Hybrid in London employer: Cystic Fibrosis Trust

Cystic Fibrosis Trust is an exceptional employer dedicated to making a meaningful impact in the lives of those affected by cystic fibrosis. With a strong commitment to employee well-being, we offer flexible working arrangements, generous annual leave, and comprehensive health benefits, all within a supportive and inclusive work culture that values diversity and personal growth. Join us in our mission to provide vital support and resources, and be part of a passionate community that truly makes a difference.

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Contact Details:

Cystic Fibrosis Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of CRM, Data & Insight - Hybrid in London

✨Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Cystic Fibrosis Trust.

✨Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Cystic Fibrosis Trust.

✨Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Cystic Fibrosis Trust.

✨Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Cystic Fibrosis Trust. Apply directly through us to stand out!

We think you need these skills to ace Head of CRM, Data & Insight - Hybrid in London

CRM Strategy Development
Dynamics 365 Implementation
Data Governance
Stakeholder Engagement
Business Needs Analysis
Team Leadership
Data Management

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Cystic Fibrosis Trust. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Head of CRM, Data & Insight - Hybrid, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Cystic Fibrosis Trust

✨Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Cystic Fibrosis Trust. Sharing personal stories or insights can really make us stand out.

✨Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

✨Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!