ME+EM is seeking a Head of CRM to drive retention, loyalty and advocacy across international markets. You will lead a strategic, hands-on team, evolving CRM capabilities and personalisation across email, SMS and push while collaborating with Brand, Product, Ecommerce and Retail.
You will own segmentation, lifecycle journeys and VIP programmes, aiming to deepen customer relationships and maximise lifetime value in a fast-paced luxury environment.
Head of CRM & Loyalty Growth in London employer: Me+Em
At ME+EM, we pride ourselves on being an entrepreneurial and creative workplace where every team member's contributions are valued. Located in the vibrant White City Place, West London, we offer a dynamic work environment with ample opportunities for professional growth, a supportive culture, and generous employee benefits including 33 days of annual leave and a day off for your birthday. Join us to be part of a fast-growing luxury fashion brand that champions diversity and fosters a fun, collaborative atmosphere.
