At a Glance
- Tasks: Support the Tesco team with operations, scheduling, and invoicing in a dynamic environment.
- Company: Join Cedar, a leading agency known for its innovative approach and collaborative culture.
- Benefits: Gain valuable experience, work hybrid, and enjoy a supportive team atmosphere.
- Other info: Enjoy a fun, down-to-earth workplace with opportunities for personal growth.
- Why this job: Learn from industry experts while contributing to exciting projects for a major brand.
- Qualifications: Organised, detail-oriented, and comfortable with Excel; no extensive experience required.
The predicted salary is between 25000 - 30000 £ per year.
Account Assistant – Fixed Term Contract (up to 6 months) Hybrid role (3 days in office). We are looking for an Account Assistant to support the Tesco team at Cedar. You will be joining one of Cedar’s largest and most innovative accounts, working with and learning from some of the top talent in the industry. We work across the strategy and production of Tesco’s content programme, covering print, digital and media partnerships.
We are looking for an Account Assistant who can primarily support the team in the smooth running of our operations in our office and studio space. You don’t need tons of experience, but we are looking for someone who is very organised with a good eye for detail and able to operate independently at a fast pace and knows their way around an Excel Spreadsheet. As a team, we are highly collaborative and have a strong learning culture. We like to give people ownership of their work while providing as much support as required. We aim to always be kind and down-to-earth in our approach and have a lot of fun together – both internally and with our clients.
RESPONSIBILITIES
- Sourcing status updates from the wider team and sharing with the SLT
- Raising POs and tracking invoices
- Providing POs to external vendors to ensure invoices can be processed by account payable
- Responding to image sourcing requests from external parties
- Booking meeting rooms and facilitating set up
- Assisting team with building schedules
- Managing product nominations and samples for shoots
- Receiving deliveries
- Assisting with hospitality requests on shoots
- Ensuring the space is well stocked with refreshments and creative supplies
Account Assistant - Fixed Term Contract employer: Cedar Communications Ltd.
Cedar Communications Ltd. is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for the Content Editor role in the vibrant travel and luxury sector. With opportunities for professional growth and the chance to work alongside prestigious brands like British Airways and Mandarin Oriental, employees are encouraged to innovate and excel in their craft while enjoying the flexibility of a hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Account Assistant - Fixed Term Contract
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Cedar Communications Ltd.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Cedar Communications Ltd. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Account Assistant - Fixed Term Contract
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Cedar Communications Ltd.:Your cover letter is your chance to shine! Tell us why you want to work at Cedar Communications Ltd. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Cedar Communications Ltd.!
How to prepare for a job interview at Cedar Communications Ltd.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
