At a Glance
- Tasks: Lead and improve elderly care services across five homes in Sussex and Hampshire.
- Company: Family-owned care provider focused on quality and growth.
- Benefits: Competitive salary, private medical insurance, generous leave, and employee bonuses.
- Other info: Join a supportive team with opportunities for professional development.
- Why this job: Make a real difference in elderly care while shaping the future of the organisation.
- Qualifications: Experience in managing care homes and strong leadership skills required.
The predicted salary is between 75000 - 85000 £ per year.
Job Description
- Regional Director / Operations Manager – Elderly Care
- Sussex & Hampshire
- £75,000–£85,000+ depending on experience | Full-time | 40 hours per week
Pivotal People is working exclusively with a well-established, family-owned and growing care provider to appoint an experienced
Regional Director / Operations Manager for its elderly care services across Sussex and Hampshire.
This is a senior, multi-site opportunity overseeing five care homes: four residential services and one nursing home.
You will work closely with Registered Managers and their teams, ensuring every home delivers safe, well-led and high-quality care for residents and their families.
This role will suit an established Regional, Area or Operations Manager who understands that successful homes are built on strong leadership, stable teams, sound commercial oversight and high standards that are lived day to day, not simply discussed when an inspection is due.
The opportunity
The group has healthy plans for growth, expansion and future acquisitions within its elderly care provision.
This is an opportunity to join at an important stage, helping shape that growth while protecting the people-focused culture and quality standards that sit at the heart of the organisation.
You will be supported by an experienced senior leadership team and regional support function, with real scope to influence performance, develop leaders and support the successful integration of new homes as the group grows.
- What you will be doing
- Providing visible operational leadership across five elderly care homes.
- Supporting, coaching and constructively challenging Registered Managers to achieve the best outcomes for residents.
- Driving improvement in quality, resident experience, compliance and team culture.
- Ensuring homes are inspection-ready, with audit actions completed properly and sustained.
- Building confident relationships with CQC, commissioners, residents and families.
- Taking ownership of occupancy, budgets, staffing costs, agency use and operational performance.
- Supporting services requiring improvement and leading the integration of newly acquired homes.
- Developing capable leadership teams and improving team stability and retention.
- Joining a shared senior on-call rota.
- What we are looking for
You will be an established senior operator with a strong track record in elderly residential and nursing care.
You will bring
- At least three years’ experience managing multiple care homes and directly leading Registered Managers.
- A demonstrable record of improving underperforming services and achieving or maintaining CQC Good or Outstanding ratings.
- Commercial confidence across budgets, occupancy, staffing and agency spend.
- A practical, calm and credible leadership style, knowing when to coach, challenge and get involved.
- A Level 5 Diploma in Leadership and Management for Adult Care, or an equivalent or higher qualification.
- A full UK driving licence and access to your own vehicle.
Package and benefits
- £75,000–£85,000+ depending on experience.
- Private medical insurance.
- Group life insurance at four times salary.
- 25 days’ annual leave plus bank holidays.
- Business mileage paid.
- Company sick pay.
- Employee referral bonus.
- Paid DBS check.
- Staff events and birthday voucher.
- Free parking at the group’s Brighton head office.
If you are a proven elderly care leader looking for a role where quality, people and sustainable growth are taken seriously, please apply through Pivotal People in confidence.
Regional Director / Operations Manager – Elderly Care in Brighton employer: CARE
At CARE, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture in the heart of London. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive environment that values innovation and teamwork. Join us to make a meaningful impact while enjoying competitive benefits and a vibrant workplace that champions diversity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Director / Operations Manager – Elderly Care in Brighton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like CARE.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at CARE.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like CARE, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Regional Director / Operations Manager – Elderly Care in Brighton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at CARE.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at CARE.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to CARE. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at CARE. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at CARE
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research CARE’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
