At a Glance
- Tasks: Make players feel at home by engaging with them and enhancing their Bingo experience.
- Company: Join Buzz Bingo, the UK's largest Bingo club with a vibrant community spirit.
- Benefits: Enjoy discounted food, free Bingo, and a generous rewards scheme from day one.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing family where your role truly matters and makes a difference.
- Qualifications: No Bingo experience needed, just a passion for making people feel welcome.
The predicted salary is between 20000 - 25000 £ per year.
We're looking for friendly, enthusiastic and engaging people to make our players' day, every day. It's all about doing things to make our players and staff really feel like part of our community, all in it together, everyone friendly with everyone. Things like:
- remembering players' names
- listening to stories and chatting about their day
- serving them their cup of tea, made just the way they like it
- carrying their shopping bags or holding their umbrellas
- making Bingo accessible to everyone
- finding new ways to delight
- helping newbies understand how to play
It doesn't matter if you don't know how to play Bingo yet (but you gotta be up for learning). The most important thing is that you love making people feel at home. If that's you, apply today - we'd love to hear from you.
In return for everything you bring, we offer an exciting role in a dynamic, rapidly-expanding business and a competitive rewards package. You'll also get massively discounted food in our clubs and free Bingo every month. Plus, Hosts get all this from day one:
- A generous recognition and reward scheme
- 28 days annual leave including public holidays
- Pension scheme
- Love2Shop - an everyday benefits scheme
Apply now and we'll be in touch as soon as possible.
We're proud to be the UK's biggest Bingo club on the high street - and we're still growing. That means we need more excellent people to join us for the exciting journey ahead. We're rebranding, going online, and everyone here has a very important role to play in building Bingo’s Most Exciting Community.
Joining us means joining our family. We know lots of companies say that, but we really believe it's true. Our teams in Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and help you accomplish the right results - whatever your role. We’re dedicated to building Bingo’s Most Exciting Community and making our players feel as much a part of our family as we do.
Customer Assistant in Southampton employer: Buzz Group
Contact Detail:
Buzz Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Buzz Bingo's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since the role is all about making players feel at home, think of some fun ways to engage with others. Role-play scenarios with friends or family to get comfortable chatting and listening – it’ll make a world of difference!
✨Tip Number 3
Be ready to share your stories! During the interview, don’t shy away from talking about your experiences. Whether it’s a time you made someone’s day or how you handled a tricky situation, these anecdotes can really showcase your personality and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our exciting community at Buzz Bingo, where we’re all about making connections and having fun!
We think you need these skills to ace Customer Assistant in Southampton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for making people feel at home.
Tailor Your Application: Make sure to highlight your experience in customer service and any relevant skills that align with our community vibe. Mention how you can contribute to making our players' days brighter!
Show Your Passion for Bingo: Even if you’re new to Bingo, express your eagerness to learn and engage with our players. Share any fun ideas you have for making Bingo accessible and enjoyable for everyone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our family!
How to prepare for a job interview at Buzz Group
✨Know the Community
Before your interview, take some time to understand what makes the community at Buzz Bingo special. Familiarise yourself with their values and how they engage with players. This will help you show that you’re not just looking for a job, but that you genuinely want to be part of their family.
✨Show Your Enthusiasm
During the interview, let your passion for customer service shine through. Share examples of how you've made people feel welcome in previous roles. Remember, they’re looking for friendly and engaging individuals, so don’t hold back on showing your personality!
✨Practice Active Listening
Since the role involves chatting with players and listening to their stories, demonstrate your active listening skills during the interview. Nod, ask follow-up questions, and show that you value what the interviewer is saying. This will reflect your ability to connect with customers.
✨Be Ready to Learn
Even if you’re not familiar with Bingo, express your eagerness to learn. Mention any experiences where you’ve quickly picked up new skills or knowledge. This shows that you’re adaptable and ready to embrace the fun and dynamic environment at Buzz Bingo.