At a Glance
- Tasks: Manage client relationships and coordinate seamless programme events.
- Company: Innovative company in Reading with a stellar reputation.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Other info: Fast-paced environment with a focus on continuous improvement.
- Why this job: Be the key to exceptional client experiences and make a real impact.
- Qualifications: Experience in client management or event coordination required.
The predicted salary is between 30000 - 40000 £ per year.
A highly innovative and progressive company based in Reading is looking for a Client Relationship Manager to join their team. This company has built an exceptional reputation since launching 12 years ago and is dedicated to delivering exceptional client experiences through innovative programmes and world-class service.
As they continue to grow, they are looking for a highly organised and dynamic Client Relationship Manager to join the team.
Role Overview:
As a Client Relationship Manager, you will manage a portfolio of clients, ensuring seamless delivery of their programme events and exceptional day-to-day support. You will be at the heart of client engagement, building trusted relationships, coordinating logistics, and identifying opportunities to enhance value.
Key Responsibilities:
- Manage and nurture a portfolio of client relationships, acting as the main point of contact.
- Coordinate the delivery of both in-person and virtual programme events, ensuring a high-quality experience from start to finish.
- Work closely with clients to understand their needs and programme goals.
- Oversee event logistics and complete all related administration tasks.
- Ensure clients receive outstanding service and pro-actively seek opportunities to strengthen and grow client relationships.
- Arrange client calls to identify needs, requirements and opportunities.
- Monitor client feedback and implement continuous improvements to enhance client satisfaction.
Skills & Experience:
- Experience in client relationship management or programme/event coordination.
- Strong organisational and planning skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in fast-paced, client-facing environments.
- Comfortable with virtual meeting platforms and digital tools.
- A proactive approach to problem-solving and client service.
Client Relationship Manager (Hybrid) in Reading employer: Bbo Recruitment
Our client in High Wycombe is an excellent employer, offering a supportive and collaborative work environment where Junior Account Managers can thrive. With a strong focus on employee growth through mentorship and training, the company provides a clear career development path, alongside the benefits of hybrid working and regular team events that foster a sense of community and belonging.
