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For Companies At a Glance
- Tasks: Bridge tech and sales by showcasing software solutions to clients.
- Company: Global leader in archiving and digital preservation with a dynamic team.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative environment with a focus on learning and development.
- Why this job: Be the tech guru that helps clients achieve their goals with innovative software.
- Qualifications: Degree in computer science and experience in customer-facing roles required.
The predicted salary is between 50000 - 65000 £ per year.
Our client, a global archiving and digital preservation company, are looking to expand their commercial team with a Sales Engineer/Pre-Sales Consultant to be a bridge between commercial and tech - someone who is able to use their technical expertise to help develop and close opportunities.
Position Overview
As a Pre-Sales Engineer, you would be responsible for winning the technical part of a sales opportunity. This entails:
- Product expertise – knowing how our software helps accomplish the business goals of the client and being able to demonstrate the features and functionality that address the use cases of the client, from both a business-user and an end-user perspective.
- Technical expertise – able to answer questions about how our software is architected and developed as well as how individual features and functions technically work.
- Integration expertise – understanding how our software integrates with relevant and related tools and systems that clients use, including proficiency in how to use our APIs.
- Presentation and communication skills – being able to provide product, technical, and integration expertise in a way that removes confusion, doubt, or uncertainty. Being able to create clear and concise documentation of various formats that address the most common questions and specific technical concerns of our clients.
- Documentation skills – being able to document how our clients intend to use our software and what systems the software will need to integrate with during the implementation process. Maintaining a library of documentation that can be leveraged by others in the sales organization.
- Education – improving the knowledge of the sales team by holding regular education sessions, creating documentation of various formats that addresses frequently asked questions or specific topics of interest, and sharing lessons learned from client sales opportunities.
Your responsibilities will include:
- Working alongside the sales leadership to identify and qualify business opportunities from a technical point of view.
- Creating key customer technical requirements, objections and develop a strategy to resolve technical blockers.
- Providing technical expertise for complicated solutions.
- Collaborate with our engineering team on technical solutions, during the development process, providing market/customer feedback/requirements.
- Alerting the sales team of potential risks during deals closing deals.
- Managing the technical relationship with our customers.
- Creating and executing demonstrations and proof of concepts for prospects.
- Understanding cloud technology, data and storage types and experience in data migration.
We are looking for candidates with the following qualifications:
- Degree in computer science or equivalent experience.
- 5+ years’ experience with 3+ years in a customer facing role.
- 2+ years’ experience in life sciences industry.
- Experience working with APIs, JSON, XML.
- Excellent communicator – both verbal and written.
- Passionate about building strong, trusted relationships with our sales team, our client services team, and our prospects and clients.
- Aptitude to learn new technologies quickly.
- Experience with a start-up or small company is desirable.
- Experience working in a complex business environment with minimal infrastructure and support.
Location: Remote/Home-Based. Occasional visits to HQ in Reading.
Sales Engineer employer: Alchemy
Contact Detail:
Alchemy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Engineer
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This way, when you get that interview, you can show off your knowledge and impress them with how well you understand their business.
✨Tip Number 2
Practice your technical explanations! As a Sales Engineer, you'll need to break down complex concepts for clients. Grab a friend or family member and explain how the software works in simple terms. This will help you communicate clearly during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals. Plus, it shows you're genuinely interested!
✨Tip Number 4
Don’t forget to showcase your documentation skills! Bring examples of your past work to the interview. Whether it's user guides or technical specs, showing your ability to create clear documentation can set you apart from other candidates.
We think you need these skills to ace Sales Engineer
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see how you can bridge the gap between commercial and tech, so share examples of how you've used your knowledge to solve problems or close deals.
Tailor Your Documentation: When applying, think about the documentation skills we value. Include samples or describe how you've created clear and concise documentation in the past. This will show us that you understand the importance of effective communication.
Demonstrate Your Integration Knowledge: Since integration expertise is key for this role, mention any experience you have with APIs or related tools. We love candidates who can explain how software fits into a larger ecosystem, so don't hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Alchemy
✨Know Your Product Inside Out
Make sure you have a solid understanding of the software and how it meets client needs. Be prepared to discuss specific features and functionalities, and think about how they can solve real-world problems for potential clients.
✨Brush Up on Technical Knowledge
Since this role requires technical expertise, ensure you're comfortable discussing the architecture and development of the software. Familiarise yourself with APIs, JSON, and XML, as well as how the software integrates with other tools.
✨Practice Your Presentation Skills
You’ll need to communicate complex technical information clearly. Consider doing mock presentations to friends or family, focusing on simplifying your explanations and making them engaging. Remember, clarity is key!
✨Prepare for Common Questions
Anticipate questions about technical blockers and how you would resolve them. Think about past experiences where you've successfully navigated similar challenges and be ready to share those stories during the interview.