Associate Director, Sales Planning Strategy and Operations

The Associate Director, Sales Planning Strategy and Operations is responsible for leading the operational strategy, governance, and execution of key initiatives that enable the Global Compensation Center of Excellence (COE). This role will partner with key stakeholders across business units and within the Comp COE. As the operational backbone of the COE, the Associate Director develops scalable processes, knowledge management resources, communications that enhance stakeholder experience and improve operational efficiencies.

Key Responsibilities

• Lead the global Annual Sales Planning program, overseeing the strategy, governance, and execution of planning activities across regions, divisions and business units, including segmentation, territory design, quota planning, capacity planning, compensation planning, and deployment readiness.
• Establish and continuously enhance scalable planning frameworks, governance models, processes, and best practices that drive consistency, operational excellence, and alignment across global planning teams and stakeholders.
• Serve as a strategic advisor and business partner to Revenue Operations, Sales, Service, Finance, HR, Compensation, Technology, and executive leadership, translating complex business requirements into actionable plans, aligning priorities, and ensuring successful execution of critical initiatives.
• Drive cross-functional program leadership and stakeholder alignment by coordinating Annual Planning workstreams, elevating dependencies and risks, facilitating governance forums, and ensuring accountability for key milestones, decisions, and deliverables.
• Provide executive‑level program management and decision support, developing leadership communications, strategic updates, business reviews, and governance reporting that enable informed decision‑making and visibility into planning progress, risks, and outcomes.
• Advance planning effectiveness through data‑driven insights, automation, and continuous improvement, identifying opportunities across people, process, technology, data, and governance while leveraging AI‑enabled solutions to accelerate Annual Planning cycles, improve reporting, and strengthen operational maturity.
• Act as a strategic extension of Sales Planning and Revenue Operations leadership, driving organizational planning, operating cadences, governance activities, executive communications, and special initiatives that improve alignment, execution, and achievement of global planning priorities.

Ideal Candidate Profile

• Extensive experience in Sales Planning, Revenue Operations, Sales Operations, Business Planning, or related strategic operating functions within a complex global technology or B2B organization.
• Demonstrated expertise leading large‑scale annual planning cycles, including segmentation, territory planning, quota setting, capacity planning, compensation planning, and go‑to‑market operational readiness.
• Proven ability to lead complex, cross‑functional programs and enterprise initiatives, driving alignment across geographically dispersed teams and stakeholders with competing priorities.
• Strong executive presence with experience supporting senior leadership, including preparation of executive communications, business reviews, presentations, and strategic recommendations for C‑level and senior executives.
• Exceptional program management, organizational, and operational leadership skills, with the ability to manage multiple concurrent initiatives, navigate ambiguity, and deliver results in fast‑paced environments.
• Experience developing governance frameworks, operating models, KPIs, and performance measurements that improve strategic planning effectiveness, execution quality, and organizational accountability.
• Strong relationship‑building, communication, and influence skills, with a proven track record of partnering across Revenue Operations, Sales, Finance, HR, Compensation, Technology, and regional business leadership.
• Strategic and analytical mindset with the ability to identify risks, anticipate challenges, uncover opportunities, and translate business objectives into scalable operational solutions.
• Working knowledge of sales planning and revenue operations ecosystems, including CRM, ERP, SPM/ICM, HRM, and planning platforms such as Xactly Plan, Anaplan, or similar solutions.
• Experience leveraging automation, analytics, and emerging AI capabilities to improve operational efficiency, decision‑making, and planning outcomes.
• Global business experience supporting teams across EMEA, AMER, APAC, and/or LATAM, with a strong understanding of regional go‑to‑market and organizational dynamics within highly matrixed environments.

Preferred Qualifications

• Experience implementing process automation, AI‑enabled workflows, or digital transformation initiatives supporting planning, operations, or business execution.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day.

Our mission is to empower our professional customers with the AI‑powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI‑powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI‑powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud‑based, AI‑powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential.

With a nearly 190‑year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well‑being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You’ll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.