At a Glance
- Tasks: Support sales operations with data management, reporting, and process improvements.
- Company: Join a dynamic team at a leading company focused on operational excellence.
- Benefits: Enjoy a competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for growth in a fast-paced, innovative setting.
- Why this job: Make a real impact by enhancing sales efficiency and supporting a successful team.
- Qualifications: Experience in sales operations and proficiency in Salesforce CRM required.
The predicted salary is between 45000 - 55000 £ per year.
As a Senior Sales Operations, you will play a key role in supporting and enhancing sales operations through a combination of administrative excellence, business systems management, reporting, and process support. Working closely with Sales Leadership, you will help drive operational efficiency by managing critical sales processes, maintaining accurate business data, producing meaningful insights, and ensuring the sales team has the tools and support needed to succeed. Your work will contribute directly to the effectiveness and productivity of the sales organization.
Responsibilities:
- Manage sales order processing, tracking, and related administrative activities.
- Develop, update, and maintain customer quotes, proposals, and sales documentation.
- Maintain accurate customer, account, and opportunity data across business systems.
- Create, maintain, and analyse sales performance reports, dashboards, and key metrics.
- Support Salesforce CRM administration activities, including data quality, reporting, user support, and process improvements.
- Work closely with Sales Leadership to provide operational support, reporting insights, and process recommendations.
- Coordinate sales-related activities, meetings, communications, and follow-up actions.
- Provide administrative support for contract, pricing, approval, and e-signature processes.
- Respond to internal and external queries, helping to resolve operational and customer-related issues.
- Support the administration of sales technologies and business systems.
- Identify opportunities to improve processes, streamline workflows, and enhance operational efficiency.
- Prepare presentations, training materials, and process documentation as required.
Skills required:
- Sales Operations: Understanding of sales support, sales operations, or commercial operations processes.
- Salesforce CRM: Experience using Salesforce CRM, including reporting, dashboard creation, data management, and user support.
- Reporting & Analytics: Ability to create, maintain, and interpret reports, dashboards, and business performance metrics.
- Administrative Excellence: Strong organisational skills with the ability to manage multiple priorities and processes effectively.
- Quote & Pricing Support: Experience supporting quoting, pricing, approval workflows, or related sales processes.
- Documentation: Ability to create and maintain accurate, professional business documents and sales materials.
- Business Systems: Experience working with CRM, sales automation, and other business applications.
- E-Signature Platforms: Familiarity with electronic signature solutions such as Adobe Sign, DocuSign, Conga, or similar tools.
- Communication & Collaboration: Strong interpersonal skills with the ability to work effectively with stakeholders at all levels.
- Problem-Solving: Ability to identify issues, investigate root causes, and implement practical solutions.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Summary
Location: GBR - London, Canada Square
Type: Full time
Senior Sales Operations (1- year fixed - term contract) employer: Wolters Kluwer
Wolters Kluwer is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to drive innovation in the IT GRC sector. With a strong focus on professional development, you will have access to extensive training and growth opportunities while working alongside industry leaders in a supportive environment. Located in the UK, our team enjoys a flexible work-life balance and the chance to make a meaningful impact in both enterprise and public sector markets.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Operations (1- year fixed - term contract)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Sales Operations (1- year fixed - term contract) at Wolters Kluwer, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Wolters Kluwer. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Sales Operations (1- year fixed - term contract). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Sales Operations (1- year fixed - term contract)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Wolters Kluwer:When writing your cover letter, make sure to tailor your message specifically for Wolters Kluwer. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Wolters Kluwer
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Wolters Kluwer that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Wolters Kluwer that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Wolters Kluwer’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
