At a Glance
- Tasks: Welcome hirers, set up facilities, ensure safety and compliance.
- Company: Join Vivify, a passionate team dedicated to community health and happiness.
- Benefits: Competitive pay, staff uniform, wellbeing programme, and career development opportunities.
- Other info: Zero hours contract with potential for growth and learning.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Must be 18+, organised, flexible, and a great communicator.
The predicted salary is between 10 - 12 £ per hour.
Who Are Vivify? We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities. However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Job Purpose: To welcome our Hirers and their groups into school facilities, ensuring all areas are opened safely, set up correctly and operated in full compliance with safeguarding and health & safety requirements. As a trusted key holder and lone worker, you will also be responsible for ensuring the school site is secured properly at the end of every shift and returned ready for learning the following day. This is a position of trust requiring vigilance, accountability and strict adherence to compliance procedures.
Role And Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the schools premises are always left as found.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they’re locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for? Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too. No problem is too tough for us. We find a way. We make everything as simple as possible, so our administration processes and the systems we use are too. Organised, quick to act and flexible to be able to provide the best customer experience to our hirers. Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities. A great communicator, able to represent Vivify with the school and our hirers in a professional way.
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- Career development and training opportunities.
Process: Complete the short questionnaire and apply with your CV. We will contact you to arrange a telephone interview. If you are successful, Vivify request and pay for an Enhanced DBS check. Start date confirmed and training arranged.
Safer Recruitment Policy: Please note, this role requires us to run an Enhanced DBS check before starting your first shift.
Job Type: Zero hours contract
Pay: £10.00 - 12.21 per hour
Benefits: Company events, Company pension, Referral programme
Ability To Commute/relocate: Enfield EN1 4RL: reliably commute or plan to relocate before starting work (required)
Application Question(s): This is a lone working role and, by law, any employee must be aged 18 or over in order to qualify for a lone working role. Are you aged 18 or over? What is your current postcode? Proof of eligibility to work in the UK will be required as part of the recruitment process, are you able to provide these documents?
Work Location: In person
Community Host / Leisure Assistant.. employer: Vivify Venues
Vivify Venues is an excellent employer for those seeking a fulfilling role in community engagement and event management. Located in the vibrant town of Sevenoaks, we foster a supportive work culture that prioritises employee wellbeing and offers ample opportunities for career growth. Join us to be part of a team that values flexibility, strong communication, and the creation of memorable experiences for our community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host / Leisure Assistant..
✨Tip Number 1
Get to know Vivify! Research their values and mission. When you understand what they stand for, you can tailor your approach during interviews and show how your passion aligns with theirs.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and safety. Think about examples from your past experiences that demonstrate your skills and how you handle challenges.
✨Tip Number 3
Be proactive! If you get the chance, ask insightful questions during your interview. This shows you're genuinely interested in the role and helps you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Vivify team right from the start.
We think you need these skills to ace Community Host / Leisure Assistant..
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for community service shine through! We want to see how much you care about making a difference and delivering excellent service to our hirers.
Be Clear and Concise:Keep your CV and cover letter straightforward. Highlight your relevant experience and skills that match the role of Community Host. We appreciate clarity, so make it easy for us to see why you're a great fit!
Tailor Your Application:Make sure to customise your application for Vivify. Mention specific aspects of our mission and values that resonate with you. This shows us that you've done your homework and are genuinely interested in joining our team.
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Vivify Venues
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Host. Familiarise yourself with the importance of safeguarding, compliance, and health & safety requirements. This will show that you're serious about the role and ready to take on the responsibility.
✨Show Your Passion for Service
Vivify values passion and pride in delivering excellent service. Be prepared to share examples from your past experiences where you've gone above and beyond to ensure customer satisfaction. This will demonstrate that you align with their values and are committed to making a difference.
✨Highlight Your Communication Skills
As a Community Host, you'll be the face of Vivify to hirers and schools. Practice articulating how you would communicate effectively with different groups. Think of scenarios where clear communication was key to resolving issues or enhancing experiences.
✨Prepare Questions About the Company
Show your interest in Vivify by preparing thoughtful questions about their operations, community impact, and future goals. This not only demonstrates your enthusiasm but also gives you insight into whether the company is the right fit for you.