At a Glance
- Tasks: Deliver excellent service and support for school events and facility hire.
- Company: Join Vivify, a company dedicated to health, happiness, and community engagement.
- Benefits: Enjoy flexible hours, career development, and a supportive wellbeing programme.
- Other info: Full training provided, with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Must be 18+, organised, and passionate about customer service.
The predicted salary is between 10 - 12 £ per hour.
Who are Vivify? We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We pride ourselves on minimising the hassle for schools when letting their sports and leisure facilities and our Community Hosts are passionate about delivering an excellent service to the groups who hire those facilities. However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Role And Responsibilities
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found – from a quick sweep around and tucking chairs back under the desks to storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they’re locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too. No problem is too tough for us. We find a way. We make everything as simple as possible, so our administration processes and the systems we use are too. Organised, quick to act and flexible to be able to provide the best customer experience to our hirers. Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities. A great communicator, able to represent Vivify with the school and our hirers in a professional way.
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- Career development and training opportunities.
Process
Complete the short questionnaire and apply with your CV. We will contact you to arrange a telephone interview. If you are successful, Vivify request and pay for an Enhanced DBS check. Start date confirmed and training arranged.
Safer Recruitment Policy
Please note, this role requires us to run an Enhanced DBS check before starting your first shift.
Job Type: Zero hours contract
Hours: Typically Weekend working with flexibility for weekday evenings.
Pay: £10.00 - 12.21 per hour
Ability To Commute: Tonbridge TN12 6LT: reliably commute or plan to relocate before starting work (required)
Application Question(s)
- This is a lone working role and, by law, any employee must be aged 18 or over in order to qualify for a lone working role. Are you aged 18 or over?
- What is your current postcode?
- Proof of eligibility to work in the UK will be required as part of the recruitment process, are you able to provide these documents?
Work Location: In person
Community Host / Leisure Assistant.. in Tonbridge employer: Vivify Venues
At Vivify, we are dedicated to enhancing the health and happiness of our communities through exceptional service and support. As a Community Host, you will enjoy a vibrant work culture that values your contributions, offers comprehensive training, and provides numerous opportunities for career development. With benefits like free counselling sessions, staff parking, and a supportive team environment, Vivify is an excellent employer for those looking to make a meaningful impact in their local schools and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host / Leisure Assistant.. in Tonbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vivify. Understand their mission and values, and think about how your passion for community service aligns with what they do. This will help you stand out as someone who truly cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and safety. Think of examples from your past experiences that showcase your ability to handle challenges and provide excellent service. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your enthusiasm! During the interview, let your passion for helping others shine through. Talk about why you want to be a Community Host and how you can contribute to making a positive impact in the schools and communities Vivify serves.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can go a long way. It shows you're genuinely interested in the position and reinforces your commitment to being part of the Vivify team.
We think you need these skills to ace Community Host / Leisure Assistant.. in Tonbridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for community service shine through! We want to see how much you care about making a difference and delivering excellent service.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Community Host role. We love seeing how your skills can contribute to our mission of bringing communities together!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. No need for fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get in touch with you for the next steps. We can’t wait to hear from you!
How to prepare for a job interview at Vivify Venues
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Host. Familiarise yourself with the tasks like setting up facilities, ensuring safety, and providing excellent customer service. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Communication Skills
As a Community Host, you'll be the face of Vivify to schools and hirers. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you've successfully communicated or resolved issues, as this will highlight your ability to represent the company professionally.
✨Emphasise Your Problem-Solving Abilities
Vivify values finding solutions to challenges. Prepare to discuss times when you've encountered problems and how you tackled them. This could be anything from managing a difficult situation with a hirer to ensuring safety compliance. Show that you're proactive and resourceful!
✨Demonstrate Your Passion for Community Engagement
Vivify is all about making a difference in communities. Share your passion for community service and any relevant experiences you have. Whether it's volunteering or participating in local events, showing that you care about the community will resonate well with the interviewers.
