At a Glance
- Tasks: Manage and grow customer accounts while ensuring top-notch service and strong relationships.
- Company: Trinity, a leader in fire safety solutions with a commitment to excellence.
- Benefits: Competitive salary, uncapped earnings, company car, and generous holiday allowance.
- Other info: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in fire safety across London.
- Qualifications: Experience in account management or sales in fire safety systems is essential.
The predicted salary is between 40000 - 50000 £ per year.
Location - London & South East
About The Role
At Trinity, we’re looking for an experienced Regional Account Manager to develop new opportunities and take ownership of a portfolio of existing customers across London and the South East region. You’ll be the primary point of contact for your accounts, ensuring high levels of service, strong relationships, and profitable growth.
What you’ll be doing:
- Managing and expanding a portfolio of regional customers, acting as a trusted advisor and professional representative of the business.
- Retaining and renewing service, maintenance and monitoring contracts, with a focus on margin protection, service excellence and long‑term partnerships.
- Identifying and securing opportunities for system upgrades, additions, small works and new installations by understanding customer requirements, site conditions and compliance needs.
- Generating new business alongside account management activity, building a healthy and sustainable sales pipeline within your territory.
What We’re Looking For:
- Proven experience in account management or sales within fire alarms, fire safety or life safety systems, ideally in a regional or field‑based role.
- A strong track record of managing renewals, margins and long‑term customer relationships, with a focus on retention and recurring revenue.
- Confidence using CRM systems to manage pipelines, renewals and sales activity, supporting accurate forecasting and performance reporting.
- Solid technical knowledge of fire alarm systems and fire safety compliance, with the ability to design fire alarm systems along with HTM experience.
What’s On Offer:
- Contract: Permanent
- Working Hours: 8.30 am–5 pm, Monday to Friday
- Salary: £40,000 to £50,000
- On‑Target Earnings: Up to 50% of basic salary, uncapped
- Additional Benefits: Company car or car allowance, life assurance, pension, 23 days holiday, Employee Welfare assistance programme
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Regional Account Manager - London in South Ockendon employer: Trinity Fire & Security Systems
Trinity Fire & Security Systems is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on local field service, this role provides the unique advantage of minimal travel, allowing for a better work-life balance while enjoying competitive salaries, uncapped commission, and comprehensive benefits including training and pension schemes.
Contact Details:
Trinity Fire & Security Systems Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Account Manager - London in South Ockendon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and come up with examples that showcase your skills in account management and customer relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Regional Account Manager - London in South Ockendon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Regional Account Manager. Highlight your experience in account management, especially in fire safety or life safety systems, and showcase any relevant achievements that demonstrate your ability to manage renewals and build long-term customer relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, like managing a portfolio of customers or generating new business, and show us your passion for the industry.
Showcase Your Technical Knowledge:Since the role requires solid technical knowledge of fire alarm systems, don’t shy away from mentioning any relevant certifications or experiences. If you’ve designed fire alarm systems or have HTM experience, make sure to include that in your application to stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Trinity!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Stuff
Make sure you brush up on your technical knowledge of fire alarm systems and fire safety compliance. Be ready to discuss how you've designed systems in the past and how you can apply that experience to meet customer needs.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong customer relationships. Highlight your experience in managing renewals and ensuring service excellence, as this will be key to demonstrating your fit for the role.
✨Familiarise Yourself with CRM Tools
Since you'll be using CRM systems to manage your accounts, make sure you're comfortable discussing how you've used these tools in previous roles. Bring up specific instances where your use of CRM helped improve sales forecasting or performance reporting.
✨Be Ready to Discuss Growth Strategies
Think about how you can generate new business while managing existing accounts. Prepare to share your strategies for identifying opportunities for upgrades and new installations, as well as how you plan to build a sustainable sales pipeline.
