Senior Waiter/ Waitress

Senior Waiter/ Waitress

Full-Time 24000 - 36000 £ / year (est.) On-site
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At a Glance

  • Tasks: Be a key player in restaurant operations, serving delicious food and creating memorable experiences.
  • Company: The Wolseley, a renowned café-restaurant in the heart of London.
  • Benefits: Enjoy discounts, team incentives, enhanced leave, and access to mental health support.
  • Other info: Unique training opportunities and a culture that promotes from within.
  • Why this job: Join a diverse team and grow your career in a respected hospitality environment.
  • Qualifications: Experience in hospitality and a passion for excellent customer service.

The predicted salary is between 24000 - 36000 £ per year.

The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London's most respected restaurants. At The Wolseley Hospitality Group, we create places where people feel they belong.

Why work with us as a Senior Waiter?

  • Enjoy a generous discount across our restaurants on food and drinks.
  • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
  • Enhanced Maternity and Paternity leave to support working families.
  • Group-wide access to mental health counselling, legal and financial advice.
  • Advance access to earned wages via Wagestream.
  • A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter: Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments. Capture and shape guests' needs, offering knowledgeable responses and be proud to serve what we're proud to create! Foster customer loyalty...

Senior Waiter/ Waitress employer: The Wolseley Hospitality Group

The Wolseley Hospitality Group is an exceptional employer, offering a dynamic work environment at Brasserie Zédel in the heart of Soho. With a strong focus on employee development, you will have opportunities to train and mentor junior staff while enjoying benefits such as restaurant discounts and family support initiatives. Join our vibrant culinary team and be part of a culture that values excellence and collaboration.

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Contact Details:

The Wolseley Hospitality Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Waiter/ Waitress

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Wolseley Hospitality Group. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to The Wolseley Hospitality Group

Don't be shy about reaching out to The Wolseley Hospitality Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Senior Waiter/ Waitress

Customer Service Skills
Team Collaboration
Communication Skills
Attention to Detail
Knowledge of British and European Cuisine
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Wolseley Hospitality Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Wolseley Hospitality Group

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!