At a Glance
- Tasks: Manage table allocations and ensure a smooth dining experience for guests.
- Company: Join the vibrant Wolseley Hospitality Group, known for its inclusive culture.
- Benefits: Enjoy discounts, team incentives, enhanced family leave, and mental health support.
- Other info: Opportunities for growth and unique training experiences await you!
- Why this job: Be the face of our restaurants and create memorable experiences for guests.
- Qualifications: Fluent English and strong communication skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square. At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Maitre d’:
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced maternity and paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
- We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The Role of a Maitre D’:
- Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
- Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
- Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Skills:
- Fluent in English
- Seating Plans
Reception Supervisor employer: The Wolseley Hospitality Group
At The Wolseley Hospitality Group, we pride ourselves on creating a welcoming and inclusive environment where every team member can thrive. As a Reception Supervisor at our Colbert restaurant in Sloane Square, you'll enjoy generous employee benefits, including discounts across our venues, access to mental health support, and opportunities for professional growth through our diverse training programmes. Join us to be part of a dynamic team that values your contributions and fosters a culture of belonging.
Contact Details:
The Wolseley Hospitality Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a specific restaurant, pop in and introduce yourself. A friendly chat with the management can leave a lasting impression and might just land you an interview.
✨Tip Number 3
Be ready to showcase your skills! Prepare for potential on-the-spot interviews by practising how you'd handle common scenarios in a restaurant setting. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Reception Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application specifically for the Maitre d’ role. Highlight relevant experience and skills that align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Wolseley Hospitality Group
✨Know the Venue
Before your interview, take some time to research Colbert and its atmosphere. Familiarise yourself with their menu and the overall vibe of the restaurant. This will help you demonstrate your genuine interest in the role and show that you understand the kind of environment they create.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be the first point of contact for guests. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you went above and beyond to ensure a great experience – this will highlight your ability to connect with people.
✨Master the Logistics
Understand the importance of table allocation and managing turn times. Be ready to discuss how you would handle busy periods and ensure smooth operations. You might even want to bring a mock seating plan to demonstrate your organisational skills during the interview.
✨Emphasise Teamwork
The Wolseley Hospitality Group values collaboration, so be prepared to talk about your experience working in a team. Share stories that illustrate how you’ve contributed to a positive team dynamic and how you can support your colleagues in delivering excellent service.
