Job Title: Business Analyst
Contract type: Permanent
Location: London & Hybrid (2 days a week in our London office)
Team: PMO and Change
Reports to: Head of PMO and Change
Salary: Competitive
Closing date:
*Please not we are unable to provide work visa sponsorships
About the role
This role will support the Royal Kennel Club’s transformation by analysing, documenting and improving business processes, ensuring that business requirements are clearly defined and translated into effective digital, operational and commercial solutions that deliver measurable value and enable effective business change.
Why join us?
Working collaboratively with stakeholders and the wider PMO and change team this person will support the design, development, testing and implementation of projects, new processes and systems, while identifying opportunities for increased efficiency, managing process change risks and supporting continuous improvement across the Royal Kennel Club.
Essential Qualifications and Experience
- A recognised Business Analysis or Business Process Management qualification such as: (i) BCS International Diploma in Business Analysis, (ii) BCS Practitioner in Business Analysis or (iii) IIBA CBAP, CCBA or ECBA, Digital Transformation, IT or a related discipline.
- Experience in business analysis, business process improvement, process mapping or a similar role.
- Experience documenting business processes, workflows and business requirements.
- Experience gathering requirements from stakeholders and translating these into clear functional specifications or user stories.
- Experience of applying business analysis techniques including process mapping, stakeholder analysis, root cause analysis, option appraisal and business modelling.
- Strong stakeholder management skills, including the ability to build, cultivate, and maintain relationships with stakeholders across all levels
- Experience working within Agile, Waterfall or hybrid delivery environments and adapting analysis approaches accordingly.
- Ability to work independently, manage competing priorities and deliver high-quality outputs to deadlines.
- Strong analytical, problem-solving skills and critical thinking skills, with the ability to assess business needs, identify risks and recommend practical solutions.
- Excellent written and verbal communication skills, with the ability to present complex information in a clear and accessible way.
- Strong organisational skills, with the ability to manage competing priorities and adapt to a constantly evolving environment.
- Has a curious, exploratory and continuous learning mindset for themselves and for the people around them.
- Thinks holistically about product capability from the delivery and operations perspective
- Experience identifying opportunities to improve business processes, efficiency and ways of working
Desirable Qualifications and Experience
- Experience using process mapping tools and techniques, such as BPMN, Visio, Lucid chart or similar.
- Experience working within Agile delivery environments, including writing user stories and defining acceptance criteria.
- Experience using project management, requirements management or collaboration tools, such as Jira, Azure DevOps or similar.
- Experience facilitating workshops and supporting stakeholder engagement or change management activities.
- Experience working on digital transformation projects, system enhancements or business process improvement programmes.
- Knowledge of risk assessment, change control and testing methodologies.
Business Analyst in London employer: The Royal Kennel Club
The Royal Kennel Club offers an exceptional work environment in the heart of London, where innovation meets tradition. With a strong focus on employee growth and development, we provide opportunities for our team to excel in their careers while enjoying a collaborative and inclusive culture. Our hybrid working model ensures a healthy work-life balance, making it an ideal place for passionate professionals looking to make a meaningful impact in the events industry.
