Description
Job Title: Client Services Advisor
Location: Aylesbury/Hybrid
Team: RKC Registrations Operations
Reports to: Contact Centre Manager
Salary: Competitive
Closing date: Monday 5 October 2026
*Please not we are unable to provide work sponsorships
Requirements
Knowledge and experience
- Experience of delivering a broad range of products and services including sales promotion.
- Experience of supporting customers using web related services.
- Experience of using bespoke CRM/data base systems.
- Knowledge of Microsoft products.
- Excellent organisational skills and time management.
- Effective questioning and listening skills.
- Experience of working to OKR's and targets.
- To be able to effectively resolve conflicts and complaints.
- To be able to communicate effectively and present in a professional manner.
- Ability to interpret and work with rules and regulations, (including formal i.e. GDPR, ISO,PCI)
- Excellent problem-solver, naturally solution minded.
Client Services Advisor - Call Centre in Aylesbury employer: The Royal Kennel Club
The Royal Kennel Club offers an exceptional work environment in the heart of London, where innovation meets tradition. With a strong focus on employee growth and development, we provide opportunities for our team to excel in their careers while enjoying a collaborative and inclusive culture. Our hybrid working model ensures a healthy work-life balance, making it an ideal place for passionate professionals looking to make a meaningful impact in the events industry.
