At a Glance
- Tasks: Be the friendly face of our company, greeting clients and managing calls.
- Company: Join a top-notch professional services organisation in the heart of London.
- Benefits: Competitive salary, dynamic work environment, and valuable experience.
- Other info: Ten-month contract with opportunities for growth in a supportive team.
- Why this job: Make a real impact by creating a welcoming atmosphere for clients and colleagues.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 42000 £ per year.
This extremely friendly and team-oriented professional services organisation has an excellent market reputation and is now looking for a new member of staff to work as a Receptionist / Client Services Assistant at their City of London offices. This will initially be a ten-month contract. The role is part of the Professional Support team, a people-focused and service-driven team responsible for ensuring the office environment meets the needs of company colleagues. From greeting clients to managing facilities, the team ensures the workplace is safe, efficient, and welcoming.
Responsibilities:
- Serve as the first point of contact for clients and visitors, greeting them in a professional and friendly manner.
- Manage incoming calls, ensuring inquiries are handled efficiently and discreetly.
- Coordinate meeting-room bookings, ensuring seamless scheduling, booking confirmations, and room set-up.
- Support the organisation of client meetings, events and presentations.
- Coordinate with the hospitality team to ensure catering requirements are met.
- Undertake regular checks to ensure the reception and meeting rooms are maintained to a high standard.
- Assist the Client Services Senior Manager and the Marketing Team with events.
- Handle general administrative duties, such as booking couriers and taxis, maintaining spreadsheets and updating the reception manual.
Reception / Client Services Assistant employer: Taylor James Resourcing
Join a highly regarded professional services organisation in the heart of London, where a friendly and collaborative work culture thrives. As a Reception / Client Services Assistant, you will enjoy a supportive environment that prioritises employee growth and development, alongside competitive remuneration and benefits. This role offers a unique opportunity to be the welcoming face of the company, ensuring a positive experience for clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Reception / Client Services Assistant
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your greeting! As a Receptionist / Client Services Assistant, you'll be the first face clients see. A warm, professional welcome can set the tone for their entire experience, so nail that first impression.
✨Tip Number 3
Be ready to showcase your organisational skills. You might be asked how you would handle multiple tasks at once, like managing calls while coordinating meeting rooms. Have some examples from your past experiences ready to share!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception / Client Services Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the responsibilities listed in the job description. We love seeing how your past roles have prepared you for this position, so be specific!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re the perfect fit!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Taylor James Resourcing
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the professional services sector. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a Reception / Client Services Assistant, you'll be the first point of contact for clients. Practise a warm and professional greeting. You might even want to role-play with a friend to get comfortable with how you present yourself when welcoming visitors.
✨Prepare for Common Questions
Think about the specific responsibilities of the role, like managing calls and coordinating meetings. Prepare answers for common interview questions related to these tasks. For example, be ready to discuss how you would handle a difficult client or manage multiple bookings at once.
✨Showcase Your Team Spirit
This role is all about teamwork and service. Be prepared to share examples of how you've worked well in a team before. Highlight any experiences where you contributed to a positive work environment or helped colleagues achieve their goals.
