At a Glance
- Tasks: Manage customer enquiries, prepare quotes, and drive sales success.
- Company: Join SGS, the global leader in testing and certification.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and generous leave.
- Other info: Hybrid work model with opportunities for career growth.
- Why this job: Be part of a team that values customer service and innovation.
- Qualifications: GCSEs in English and Maths; experience in sales or customer service.
The predicted salary is between 38000 - 40000 £ per year.
Company Description
SGS are the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. SGS’s C&P (Consumer and Products) services help businesses ensure product safety, quality, and compliance through testing, inspection, certification, and auditing—covering everything from manufacturing to distribution across various consumer goods sectors.
At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
- Performance related bonus (discretionary and subject to eligibility criteria)
- Private medical cover (subject to eligibility criteria)
- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance (increasing with service) plus bank holidays
- An additional day off for your birthday
- Retailer Discounts
- Enhanced maternity/paternity and adoption pay
- Length of Service Awards
- Christmas Vouchers
- Health & Wellbeing initiatives
- Discounted Gym Membership
About the Role
We are looking for a proactive and customer-focused Internal Sales Manager to join our Connectivity Strategic Business Unit (C&P). This role is key in supporting our sales operations by managing customer enquiries, preparing accurate and timely quotations, and processing orders efficiently. You will be instrumental in driving commercial success through solution-oriented service, effective communication, and a keen focus on enquiry-to-order conversion. If you're passionate about delivering excellent customer service, maintaining strong attention to detail, and thriving in a commercial support environment—this could be the role for you.
Key Responsibilities
- Create and process quotations based on client or Business Development Manager (BDM) requests.
- Communicate with clients and internal teams to gather necessary information at the enquiry stage.
- Ensure timely handling of customer enquiries in line with KPIs.
- Actively progress quotations through client outreach (Teams calls or face-to-face) to ensure closure.
- Maintain and continuously improve the enquiry-to-order tracking system.
- Provide basic technical assistance and act as a commercial point of contact for both new and existing customers.
- Manage CRM system updates and respond to enquiries from SGS affiliates.
- Identify opportunities for cross-selling and refer leads to the appropriate sales staff.
- Support marketing campaigns, internal and external events, and field activities alongside BDMs.
- Contribute to a customer-focused culture and provide general administrative support to the sales team.
Skills & Knowledge
Essential: Experience in a commercial or customer-facing role. Proficiency in MS Word, Excel, and quick adaptability to new systems. Process-driven with a focus on continuous improvement.
Desirable: Awareness of product testing and certification services.
Experience
Essential: Background in sales, customer service, or marketing. Proven ability to manage personal workload and processes independently.
Desirable: Experience working for a Certification Body or in engineering, certification, or equipment manufacturing sectors.
Qualifications
Essential: GCSEs (Grade C or above) in English and Maths. Qualification in an engineering subject (ideally HNC level or above).
Desirable: Full UK driving licence.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.
Internal Sales Manager in High Peak employer: SGS
SGS in Bar Hill is an excellent employer that values its employees by offering a competitive pension scheme and a generous annual leave allowance that increases with service. The work culture promotes professional growth through necessary training and development opportunities, making it an ideal place for individuals seeking meaningful and rewarding employment in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Manager in High Peak
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Manager at SGS, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SGS. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Manager in High Peak
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SGS:When writing your cover letter, make sure to tailor your message specifically for SGS. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SGS
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SGS that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SGS that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SGS’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
