Head of Customer Experience (B&I) – Lead Service Excellence in Stafford

Head of Customer Experience (B&I) – Lead Service Excellence in Stafford

Stafford Full-Time On-site
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Reconomy Connect is seeking a Head of Customer Services to lead the Business & Industry Customer Services team from our London/Telford hub. You will shape strategy, drive performance, and ensure exceptional service delivery across the function.

You will build a high-performing team, align initiatives with business objectives, and leverage customer insights to improve outcomes while managing stakeholder relationships and resource planning.

Head of Customer Experience (B&I) – Lead Service Excellence in Stafford employer: Reconomy

ReBound UK is an exceptional employer that prioritises a supportive and collaborative work culture, offering continuous training and development opportunities to help employees thrive. With a commitment to work/life balance through a hybrid working model and the unique benefit of additional paid time off for volunteering, ReBound fosters an environment where team members can make a meaningful impact while growing their careers in the logistics sector.

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Contact Details:

Reconomy Recruitment Team