Reconomy is seeking an experienced Head of Customer Services to lead the Business & Industry Customer Services team in Telford. You will provide strategic leadership, drive service performance and shape the customer experience strategy across the function.
Reporting to the Director of Customer Experience, you’ll build a high-performing team, set KPIs, foster continuous improvement, and partner with stakeholders to optimise outcomes for customers, suppliers and internal teams in a growing
Head of Customer Experience, B&I in Telford employer: Reconomy
ReBound UK is an exceptional employer that prioritises a supportive and collaborative work culture, offering continuous training and development opportunities to help employees thrive. With a commitment to work/life balance through a hybrid working model and the unique benefit of additional paid time off for volunteering, ReBound fosters an environment where team members can make a meaningful impact while growing their careers in the logistics sector.
