At a Glance
- Tasks: Handle inbound calls to sell automotive parts and build strong customer relationships.
- Company: Join a rapidly growing team at OEC in Newbury with a fun, energetic culture.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Collaborative environment with a focus on team support and personal development.
- Why this job: Make an impact in the automotive industry while developing your sales skills.
- Qualifications: 1 year of call centre or customer service experience required.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.
Role Summary
The Inbound Telesales department at our Newbury Office is growing rapidly, and we are looking for fun, outgoing personalities to match the energy within the team. The Telesales Representative is responsible for representing OEC and the manufacturers we work with, taking inbound calls within an assigned territory to sell automotive parts.
Responsibilities
- Handle inbound calls to sell automotive parts to trade customers, garages, and bodyshops.
- Build strong relationships with existing accounts and identify opportunities for upselling and cross-selling.
- Accurately process orders, provide quotes, and advise on product availability and compatibility.
- Meet daily, weekly, and monthly sales targets while maintaining high service standards.
- Maintain detailed records of customer interactions and sales activity using CRM systems.
- Collaborate with internal teams to resolve queries, ensure timely deliveries, and support customer satisfaction.
- Stay up to date with product knowledge, promotions, and industry trends.
- Contribute to a positive team culture by sharing insights, supporting colleagues, and embracing feedback.
Experience, Skills And Key Competencies
- Have at least 1 year of experience in a call center or customer service role, with a proven track record of building and maintaining effective customer relationships.
- Automotive parts experience is desirable.
- Have exceptional written and verbal communication skills.
- Be able to effectively consult with individual customer locations, understanding current business processes, and suggesting efficiency changes.
- Have experience with CRM systems, call monitoring tools, and performance dashboards
- Have ability to work independently and as part of a team in a target-driven environment
- Familiarity with car parts, vehicle systems, or aftermarket catalogues (e.g., TecDoc, MAM) is a plus
- Be resilient, organized, and able to manage multiple priorities under pressure.
We have updated our Privacy Policy to comply with the new European Union data protection law. Please note that OEC is a US-based company, as such, your personal information supplied during the job application process may be sent to the US. By applying for this role with one of the companies in the OEC Group, you are consenting to the processing and retention of your personal data in accordance with the company’s data protection policies. Please click here to refer to our Candidate Privacy Policy for more information.
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Junior Inbound Sales Representative in Newbury employer: OEC
OEC is an excellent employer that values its employees by offering a dynamic work culture and the flexibility to work remotely or in a hybrid model. With a strong focus on employee growth, OEC provides ongoing training and development opportunities, ensuring that team members can advance their careers while enjoying a supportive environment that fosters collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Inbound Sales Representative in Newbury
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Junior Inbound Sales Representative at OEC, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including OEC. Tailor your message to explain why you’re drawn to them and how you can contribute as a Junior Inbound Sales Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Junior Inbound Sales Representative in Newbury
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for OEC:When writing your cover letter, make sure to tailor your message specifically for OEC. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at OEC
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show OEC that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show OEC that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with OEC’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
