We are recruiting on behalf of a well-established organisation within the social housing sector for an experienced Sales Officer to join their team on a temporary basis.
This is an excellent opportunity for a housing or property professional with experience in shared ownership sales, resales and staircasing. As a Sales Officer, you'll be managing transactions from initial enquiry through to completion, supporting customers throughout the process and working closely with solicitors, mortgage advisers and other stakeholders.
Key Details
- Pay Rate: £26–£30 per hour umbrella
- Contract: Approximately 4 months
- Location: Worcester with travel to surrounding areas
- Working Pattern: Full-time, Monday to Friday, with hybrid flexibility
Key Responsibilities of a Sales Officer:
- Manage shared ownership resales, staircasing applications and new-build sales from initial enquiry through to legal completion.
- Provide advice and guidance to customers throughout the shared ownership sales process.
- Carry out eligibility and affordability assessments in line with relevant policies and requirements.
- Liaise with solicitors, mortgage advisers, valuers, estate agents and other stakeholders to progress transactions efficiently.
- Monitor the sales pipeline, identify potential delays and take action to ensure timely completions.
- Support new-build sales launches, open days and promotional activities where required.
- Ensure transactions comply with relevant legislation, anti-money laundering requirements and internal procedures.
- Maintain accurate records and update housing and sales management systems.
- Monitor sales performance, including reservations, completions, resales and staircasing activity.
- Work collaboratively with internal teams to support the delivery of affordable homeownership services.
Essential Experience
- Experience managing residential property sales through to completion.
- Previous experience with shared ownership sales, resales and staircasing.
- Understanding of the residential conveyancing process.
- Experience liaising with solicitors, mortgage advisers, estate agents and other stakeholders.
- Ability to manage multiple transactions, meet deadlines and work towards performance targets.
- Strong communication, organisational and customer service skills.
- Good IT skills, including Microsoft Office and Excel.
- Full, current driving licence and access to a vehicle insured for business use.
Desirable Experience
- Experience working for a housing association or affordable housing provider.
- Knowledge of Homes England Capital Funding Guide requirements.
- Understanding of property valuations relating to staircasing and resales.
What’s on Offer
- £26–£30 per hour umbrella
- Approximately 4 months of temporary work.
- Hybrid working flexibility.
- The opportunity to join an established social housing organisation.
- A varied role covering shared ownership, resales, staircasing and new-build sales.
If you have experience in shared ownership, staircasing or affordable homeownership and are available for a temporary assignment, we’d be keen to hear from you.
If this Sales Officer role is of interest, please apply or contact katie.***@niyaapeople.co.uk
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