At a Glance
- Tasks: Join us as a Technical Solutions Engineer, configuring and installing cutting-edge software for clients.
- Company: Be part of a pioneering company in AI-powered digital pathology with over 20 years of experience.
- Benefits: Enjoy remote work flexibility, a competitive salary, bonuses, and a pension plan.
- Other info: Work from anywhere in the UK and connect with diverse professionals across the tech landscape.
- Why this job: This role offers career growth, dynamic challenges, and the chance to make a real impact in life sciences.
- Qualifications: Ideal candidates have IT experience, scripting knowledge, and strong problem-solving skills.
The predicted salary is between 30000 - 42000 £ per year.
The COMPANY
With over 20 years of experience, our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.
The ROLE
Due to an internal promotion, they now require a Technical Solutions Engineer to join their team. Working from home, the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. The Technical Solutions Engineer will:
- Handle software-related requests
- Analyse software related issues and propose solutions
- Troubleshoot software
- Identify root causes of software problems
- Conduct software testing and installation
- Troubleshoot IT related issues
- Manage software and database migrations
- Advise customers on hardware and software configurations and implementation
- Develop customer relationships through professional and dependable interactions
The PERSON
The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation:
- Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
- Scripting knowledge
- Comprehensive understanding of Microsoft tools and application environments
- Networking knowledge
- Strong communication, organization, problem-solving, and diagnostic skills
- At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives
- Ability to work independently and take ownership of projects
Salary: £42,000 Starting salary
PACKAGE includes: Bonus, Pension, Income protection, Etc.
Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge, Peterborough, Nottingham, Northampton, Leicester, Birmingham, Leeds, Sheffield, Manchester, Liverpool, Bristol, Ipswich, Coventry, Wolverhampton, Edinburgh, Glasgow, London.
Applications Support Engineer in Manchester employer: Mana Resourcing
As a leader in AI-powered digital pathology software, our company offers an exceptional work environment that fosters innovation and professional growth. With the flexibility of remote work, employees enjoy a supportive culture that prioritises collaboration and development, alongside competitive benefits such as bonuses and income protection. Join us to be part of a pioneering team that values your contributions and empowers you to advance your career in the life sciences sector.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Support Engineer in Manchester
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description. Understanding the nuances of AI-powered digital pathology software will give you an edge when discussing your technical skills during interviews.
✨Tip Number 2
Brush up on your scripting knowledge, as this is a key requirement for the role. Consider working on small projects or contributing to open-source initiatives that involve scripting to demonstrate your capabilities.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples from your past experiences where you successfully troubleshot software issues. Be ready to discuss these scenarios in detail during your interview.
✨Tip Number 4
Since the role involves developing customer relationships, practice your communication skills. Role-play scenarios where you explain technical concepts to non-technical audiences to ensure you can convey information clearly and effectively.
We think you need these skills to ace Applications Support Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as an IT engineer or Application Support Engineer. Emphasise your skills in troubleshooting, software testing, and customer relationship management, as these are key for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for technology and problem-solving. Mention specific experiences where you've successfully handled software-related issues or improved customer satisfaction.
Highlight Technical Skills:Clearly list your scripting knowledge, understanding of Microsoft tools, and networking skills. Use examples to demonstrate how you've applied these skills in previous roles.
Showcase Communication Skills:Since the role involves advising customers and interacting with various stakeholders, provide examples of how you've effectively communicated technical solutions to non-technical audiences.
How to prepare for a job interview at Mana Resourcing
✨Showcase Your Technical Skills
As a Technical Solutions Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss your experience with software configuration, troubleshooting, and any scripting knowledge you possess. Highlight specific examples where you've successfully resolved issues or improved processes.
✨Understand the Company’s Products
Familiarise yourself with the AI-powered digital pathology software that the company offers. Understanding how their products work and the problems they solve will allow you to speak confidently about how you can contribute to their success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to troubleshoot a hypothetical software issue. Think through your approach to diagnosing problems and proposing solutions.
✨Emphasise Communication Skills
Since the role involves advising customers and developing relationships, strong communication skills are essential. Be ready to provide examples of how you've effectively communicated technical information to non-technical audiences in the past.
