At a Glance
- Tasks: Join our team to deliver exceptional food and beverage service during the festive season.
- Company: LQ Resorts, a vibrant hospitality venue with a focus on guest experience.
- Benefits: Enjoy free meals, onsite parking, and career development opportunities.
- Other info: Flexible weekend shifts available; perfect for students looking to earn extra cash.
- Why this job: Be part of a fun team and create memorable experiences for guests this Christmas.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 18 - 20 £ per hour.
An exciting opportunity has arisen for a Food and Beverage Assistant (F&B) to join our F&B Team during the Christmas period. The successful applicant will assist in providing a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations, whilst maintaining maximum revenue.
Seasonal contract will involve some weekend shifts.
About this role
- Seasonal Contract - Christmas Period
- Will involve weekend shift patterns
Rates of Pay Per Hour
- £8.00 Under 18
- £10.85 18-20
- £12.71 21 and Over
Roles and Responsibilities
- Assist in creating a warm and welcoming environment for our guests.
- Assist in the set-up, preparation, and provide service duties for restaurants/functions/conferences as required.
- Ensure that guests are greeted, seated and provided with menus promptly.
- Ensure that all guests’ requests and queries are responded to promptly and effectively.
- Ensure Food and Beverage departments are ready for service and ensure the areas are left ready for the next shift.
- Familiarise yourself with menus and as much information about the food and beverage offering available.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure an efficient and safe delivery of all food and beverage orders.
- Set up, clear and promptly service tables after use.
- Maintain a good standard of food safety, allergen and hygiene.
- Ensure the food and beverage areas are clean and well presented at all times.
- Deal with guest comments in a friendly and efficient manner.
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements.
- Cleaning and maintaining equipment, glassware, crockery and cutlery.
- Ensure that all front of house and guest areas are well maintained at all times.
- Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
Key skills
- Confident and approachable.
- Good teamwork and can work well alone.
- Good time keeping and attendance.
- Calm under pressure during busy periods.
- Excellent selling and customer service skills.
- Can use own initiative and problem solve.
- Resilience and calm attitude when dealing with face to face complaints.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
- Free onsite parking.
- Progression and career development opportunities.
- Pension Scheme.
- Free staff meals.
- Share of Resort’s service charges on a monthly basis.
What you will needRequired criteria
- Good standard of education and willing to learn.
- Experience of dealing with people.
- Great attention to detail and excellent standards of customer care.
- Excellent communication, both written and verbal.
- Reliable and able to work under pressure as a team or alone.
- Good time keeping and attendance.
- Flexible approach to work.
- Excellent standard of personal appearance and hygiene.
- Able to follow instruction.
Desired criteria
- Thrives on routine daily tasks.
- Good problem-solving skills.
Food and Beverage Team Member - Christmas Staff in Hayling Island employer: LQ Resorts
Join our vibrant team at the Waterside Restaurant, where we prioritise creating a warm and welcoming environment for both guests and staff. With competitive pay rates, excellent benefits including free meals and gym membership, and ample opportunities for career progression, we foster a supportive work culture that values teamwork and personal growth. Located in a picturesque setting, our restaurant offers a unique chance to thrive in the hospitality industry while enjoying the perks of working in a dynamic and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member - Christmas Staff in Hayling Island
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Food and Beverage Team Member - Christmas Staff in Hayling Island
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at LQ Resorts
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at LQ Resorts. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
