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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Norton Park Hotel, part of The QHotels Collection.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Be part of a diverse team committed to inclusion and sustainability.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and ability to thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Winchester employer: Norton Park Hotel, Spa & Manor House
Contact Detail:
Norton Park Hotel, Spa & Manor House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Winchester
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about delivering exceptional guest experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest or handled a tricky situation. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show us you’re ready to represent our brand by looking smart and professional when you come in for your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on joining our team at Norton Park Hotel!
We think you need these skills to ace Food & Beverage Team Member in Winchester
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering a great guest experience! In your application, share any relevant experiences or stories that highlight your customer service skills and passion for hospitality.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your time management and organisational skills, and how they relate to working under pressure in a busy environment like ours.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Norton Park Hotel, Spa & Manor House
✨Know Your Stuff
Familiarise yourself with the menu and any current promotions. Being able to discuss the offerings confidently shows your enthusiasm for the role and helps you provide better service to guests.
✨Showcase Your Passion
During the interview, express your love for delivering exceptional guest experiences. Share specific examples from your past where you went above and beyond to ensure customer satisfaction.
✨Time Management is Key
Highlight your organisational skills by discussing how you manage your time effectively, especially in busy environments. Mention any strategies you use to stay calm and focused under pressure.
✨Ask Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Plus, it makes a great impression!