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- Tasks: Manage membership activities, coordinate fees, and drive event business.
- Company: High-end luxury private members club in stunning Chelsea.
- Benefits: Competitive salary with bonuses, vibrant work environment, and career growth.
- Other info: Fun, lively atmosphere with opportunities to build relationships.
- Why this job: Engage with members daily and create a five-star experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
Fun, lively and friendly environment. Stunning Chelsea Complex. 30K+ bonus - You will be working 5 days from 7 with shifts, including 3 weekends per month. High end, luxury private members club, highly successful internationally. This club specialises in the family market.
This role will be to manage the membership activities and processes within the club including co-ordination and collection of membership fees, looking at membership retention and marketing as well as new business activities. In this role, you will be able to drive the event business in the club through your relationships with the members.
As Manager, you will work closely with the reception team to ensure a first class and warm environment is created at all times. In addition, you will be the focal point of member queries and be able to respond to queries and problems that arise in a mature and calm manner.
In this role, you will be very much 'front of house' and based on the concierge desk to engage our membership daily. Day to day you will ensure we provide an engaged, smooth and efficient membership experience at all times. Ensure a visible, professional and five-star image is displayed at all times.
Membership Manager in Hounslow employer: Liberty Resourcing
Contact Detail:
Liberty Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Manager in Hounslow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to current members of the club. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your personality! When you get the chance for an interview or a casual chat, let your friendly and lively side shine through. This role is all about creating a warm environment, so make sure they see how well you fit into their culture.
✨Tip Number 3
Be proactive! If you know someone who’s a member or works at the club, ask them about their experiences and any tips they might have. This insider knowledge can give you a leg up and show your genuine interest in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the membership world.
We think you need these skills to ace Membership Manager in Hounslow
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your fun and friendly vibe, just like our club. Let your personality shine through in your cover letter and CV.
Tailor Your Application: Don’t just send a generic application. Take the time to highlight your experience in membership management and how it aligns with our high-end, luxury environment. We love seeing how you can contribute to our family-focused club!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role at our stunning Chelsea Complex!
How to prepare for a job interview at Liberty Resourcing
✨Know the Club Inside Out
Before your interview, make sure you research the club thoroughly. Understand its values, membership offerings, and the family market it caters to. This will help you demonstrate your enthusiasm and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Membership Manager, you'll be front of house, so it's crucial to highlight your interpersonal skills. Prepare examples of how you've successfully managed member queries or resolved conflicts in previous roles. This will illustrate your ability to create a warm and engaging environment.
✨Demonstrate Your Marketing Savvy
Since the role involves membership retention and new business activities, come prepared with ideas on how to attract and retain members. Think about innovative marketing strategies or events that could enhance the club's appeal, and be ready to discuss them during the interview.
✨Dress to Impress
Given the high-end nature of the club, your appearance matters. Dress smartly and professionally to reflect the five-star image they uphold. This not only shows respect for the club but also sets the tone for the first impression you'll make.