At a Glance
- Tasks: Support and resolve technical issues in a dynamic infrastructure environment.
- Company: Join a leading IT solutions provider with a focus on innovation.
- Benefits: Up to £40k salary, healthcare, pension, and birthday off.
- Other info: Opportunities for training and career progression in a collaborative environment.
- Why this job: Work with cutting-edge technologies and grow your skills in a supportive team.
- Qualifications: Experience in Networking, VMWare, and a passion for technology.
The predicted salary is between 40000 - 40000 £ per year.
Do you have a background in supporting major Infrastructure technology – around Networking, Storage and VMWare? Do you have a broad technical skillset but looking to be re-trained in new technologies and looking for a new challenge? Do you have a strong background in Networking (network routing, switching, Firewalls), VMWare and some experience of SAN technologies – NetApp preferably? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud?
About the company: Do you want to be part of a successful organisation, who are a leading provider of IT Solutions and provide expertise on business critical projects, and ensure that Infrastructure is efficient & resilient to businesses in the UK. They have a new role within their team for a 2nd Line Infrastructure Engineer / Analyst or a 3rd Line Engineer. They are committed to designing and delivering Intelligent IT Solutions that are agile and secure, committed to efficiency.
About the role: The Infrastructure Engineer/Analyst role will be office based in their Manchester office, working as part of a small team, providing effective solutions to escalated technical issues, and providing a high level of technical expertise to the business. You will provide new technical solutions ensuring effective working across the full range of services provided by the business, and liaise with 3rd party suppliers and external contractors. You will be involved in investigating problems and providing root cause analysis.
The role will involve working with technologies such as Network Routing, Switching, Firewalls, NetApp, Hp/ Cisco UCS, LAN, WAN, Virtualisation (VMWare/ Hyper-V), SAN, Cloud, Veeam etc.
Key Responsibilities:
- Support of multi-site technical environments including LAN, WAN, Microsoft, VMWare, Network and administer SANs
- Take ownership of escalated issues as 3rd line support and resolving any queries within SLA
- Resolution of configuration and deployment issues, ensuring management of core IT Infrastructure operations through system monitoring and maintenance
- Ensure that 3rd party applications run efficiently across all platforms, provide root cause analysis to any problems
- Maintain and develop good working relationships with colleagues, other departmental members and suppliers
- Any other related duties as required by the business, including analysis and advising on best practice
- Some on-call support when required (which has an on-call allowance and additional overtime is available)
Essential Technical Skills:
- Candidates must have some exposure to most of the technologies listed below:
- Network Security Technologies (Proxy/ Content Filtering / IPS/ IDS)
- VMWare / Hyper-V – good level of understanding
- SAN – any versions – Preference for NetApp experience
- Networking - TCP/IP, Switches, routers, Wireless Networks
- Backup software – (Veeam is ideal)
- Storage replication and multi-site storage deployments
Benefits (Negotiable):
- Basic salary of up to £40k on offer
- Pension
- Healthcare
- Child Vouchers
- On-Call Allowance (once satisfactory technical capability is demonstrated) and additional paid Overtime
- Birthday off as holiday
Candidates must have a strong technical Infrastructure background around VMWare / Hyper-V, Networking and Storage, coupled with a strong customer service ethos and passion for resolving queries to a high standard within SLA’s. Candidates will have a broad technical skillset and be keen to look at learning new technologies including working with Cloud technology. The Infrastructure Engineer role offers the chance to work with a broad set of technologies besides Networking, Routing & Switches, and some training will be given in other areas. If you are keen to join a progressive company, gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress within the organisation and make an impact with their technical environment.
2ndLine Infrastructure Engineer / Analyst employer: Langland Consultants Ltd
Join a forward-thinking organisation based in Chesterfield that is dedicated to creating stable and thriving communities. With a strong emphasis on employee growth, you will have access to extensive training opportunities and a supportive work culture that values innovation and collaboration. Enjoy the benefits of hybrid working, competitive salary, and a generous pension contribution while making a meaningful impact through your technical expertise.
StudySmarter Expert Advice🤫
We think this is how you could land 2ndLine Infrastructure Engineer / Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Langland Consultants Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Langland Consultants Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Langland Consultants Ltd!
✨Direct Apply to Langland Consultants Ltd
Let's not forget to apply directly through the Langland Consultants Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 2ndLine Infrastructure Engineer / Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Langland Consultants Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Langland Consultants Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Langland Consultants Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
