At a Glance
- Tasks: Support and resolve technical issues in a dynamic infrastructure environment.
- Company: Join a leading IT solutions provider with a focus on innovation.
- Benefits: Up to £40k salary, healthcare, pension, and birthday off.
- Other info: Opportunities for training and career progression in a collaborative environment.
- Why this job: Work with cutting-edge technologies and grow your skills in a supportive team.
- Qualifications: Experience in Networking, VMWare, and a passion for technology.
The predicted salary is between 40000 - 40000 £ per year.
Do you have a background in supporting major Infrastructure technology – around Networking, Storage and VMWare? Do you have a broad technical skillset but looking to be re-trained in new technologies and looking for a new challenge? Do you have a strong background in Networking (network routing, switching, Firewalls), VMWare and some experience of SAN technologies – NetApp preferably? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud?
About the company: Do you want to be part of a successful organisation, who are a leading provider of IT Solutions and provide expertise on business critical projects, and ensure that Infrastructure is efficient & resilient to businesses in the UK. They have a new role within their team for a 2nd Line Infrastructure Engineer / Analyst or a 3rd Line Engineer. They are committed to designing and delivering Intelligent IT Solutions that are agile and secure, committed to efficiency.
About the role: The Infrastructure Engineer/Analyst role will be office based in their Manchester office, working as part of a small team, providing effective solutions to escalated technical issues, and providing a high level of technical expertise to the business. You will provide new technical solutions ensuring effective working across the full range of services provided by the business, and liaise with 3rd party suppliers and external contractors. You will be involved in investigating problems and providing root cause analysis.
The role will involve working with technologies such as Network Routing, Switching, Firewalls, NetApp, Hp/ Cisco UCS, LAN, WAN, Virtualisation (VMWare/ Hyper-V), SAN, Cloud, Veeam etc.
Key Responsibilities:
- Support of multi-site technical environments including LAN, WAN, Microsoft, VMWare, Network and administer SANs
- Take ownership of escalated issues as 3rd line support and resolving any queries within SLA
- Resolution of configuration and deployment issues, ensuring management of core IT Infrastructure operations through system monitoring and maintenance
- Ensure that 3rd party applications run efficiently across all platforms, provide root cause analysis to any problems
- Maintain and develop good working relationships with colleagues, other departmental members and suppliers
- Any other related duties as required by the business, including analysis and advising on best practice
- Some on-call support when required (which has an on-call allowance and additional overtime is available)
Essential Technical Skills:
- Candidates must have some exposure to most of the technologies listed below:
- Network Security Technologies (Proxy/ Content Filtering / IPS/ IDS)
- VMWare / Hyper-V – good level of understanding
- SAN – any versions – Preference for NetApp experience
- Networking - TCP/IP, Switches, routers, Wireless Networks
- Backup software – (Veeam is ideal)
- Storage replication and multi-site storage deployments
Benefits (Negotiable):
- Basic salary of up to £40k on offer
- Pension
- Healthcare
- Child Vouchers
- On-Call Allowance (once satisfactory technical capability is demonstrated) and additional paid Overtime
- Birthday off as holiday
Candidates must have a strong technical Infrastructure background around VMWare / Hyper-V, Networking and Storage, coupled with a strong customer service ethos and passion for resolving queries to a high standard within SLA’s. Candidates will have a broad technical skillset and be keen to look at learning new technologies including working with Cloud technology. The Infrastructure Engineer role offers the chance to work with a broad set of technologies besides Networking, Routing & Switches, and some training will be given in other areas. If you are keen to join a progressive company, gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress within the organisation and make an impact with their technical environment.
2ndLine Infrastructure Engineer / Analyst employer: Langland Consultants Ltd
Join a leading provider of IT Solutions in Manchester, where you will be part of a dynamic team dedicated to delivering intelligent and secure infrastructure solutions. With a strong focus on employee growth, the company offers extensive training opportunities in emerging technologies, competitive benefits including healthcare and an on-call allowance, and a collaborative work culture that values innovation and customer service excellence.
