KittySpout is seeking a senior Retention Leader to drive sub- scription retention and a superior customer experience across brands. You will own lifecycle programs, optimize churn, and grow lifetime value with email/SMS strategies.
Work directly with leadership in a fast-growing, remote team focused on data-driven decisions and rapid experimentation. You will guide lifecycle flows, manage agencies, and push for a strong ROI while keeping customers happy.
Remote Director of Retention & Lifecycle Growth employer: KittySpout
At KittySpout, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to take ownership of their projects. As a fully remote company, we offer flexible working arrangements, competitive compensation, and opportunities for professional growth in the fast-paced world of e-commerce. Join us to make a meaningful impact on our Shopify DTC brands while collaborating with a passionate team dedicated to driving success.
