KittySpout is seeking a retention leader to own subscription and retention across two brands. You will drive lower churn, higher lifetime value, and revenue from email and SMS, working directly with the founder in a fast-growing, fully remote team outside the US.
You will own lifecycle programs in Klaviyo and Loop, build win-back flows, manage agencies, and report weekly on churn, LTV and cohort metrics while protecting margins. Experience with DTC subscription models is essential.
Remote Head of Lifecycle & Retention Growth employer: KittySpout
At KittySpout, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to take ownership of their projects. As a fully remote company, we offer flexible working arrangements, competitive compensation, and opportunities for professional growth in the fast-paced world of e-commerce. Join us to make a meaningful impact on our Shopify DTC brands while collaborating with a passionate team dedicated to driving success.
