About Medinet Group
Medinet Group is a dynamic healthcare organisation committed to delivering high-quality clinical services across the UK. Our integrated businesses – Medinet (insourcing), HealthHarmonie (community specialist services), and HealthHarmonie Minds (mental health and wellbeing services) – work collaboratively with NHS and healthcare partners to improve patient access, reduce waiting times, and drive innovation in healthcare delivery.
The role
As Senior Workforce Coordinator, you'll lead scheduling across Medinet Group's contracts. You'll make sure every shift is covered with skill-matched, compliant clinicians, and that new contracts launch fully staffed and ready to go. You'll line manage members of the coordination team, act as the escalation point when things get complicated, and work closely with Service Operations, Customer Account Managers, and our recruitment and compliance teams.
Flexible shifts between 7am and 7pm, Monday to Sunday, on a rota basis, 5 days per week.
What you'll be doing
- Scheduling and rostering clinicians across multiple specialties and contracts, keeping fill rates high and agency usage under control
- Leading the resourcing side of new contract mobilisations, including staffing models, rotas, clinician documentation, training and IT access before go live
- Line managing and developing members of the coordination team
- Planning workforce capacity ahead of demand, with contracts resourced around 12 weeks in advance
- Handling day-to-day scheduling escalations and making sound decisions under pressure
- Producing regular reports on scheduling performance, staffing and costs
- Making sure all scheduling meets our governance, compliance and contractual standards
What we're looking for
- Solid experience in clinical scheduling, workforce coordination or healthcare operations, ideally in insourcing or a similar environment
- Experience working across multiple specialties and contracts
- Some line management or supervisory experience
- Experience supporting or leading new contract mobilisations
- Confidence with rostering systems, CRM and reporting tools
- Strong organisation, attention to detail and the ability to stay calm when priorities shift
- Willingness to travel regionally when needed
Equality and Diversity
We are committed to fostering an inclusive workplace where all employees are treated with respect and dignity. We do not tolerate discrimination or harassment on any grounds, including age, disability, gender, gender identity, marital status, pregnancy and maternity, race, religion or belief, and sexual orientation. All employees are expected to uphold these values and report any concerns.
Safeguarding is fundamental to the success in all that we do. The organisation follows a Safer Recruitment process for all roles. Successful candidates will be subject to proportionate background, DBS, and reference checks as required.
We are committed to safeguarding and promoting the welfare of all service users in line with statutory guidance, including the Mental Capacity Act 2005, ensuring that individuals are supported to make their own decisions wherever possible and that appropriate best interest decisions are made when required.
We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.
Senior Workforce Coordinator employer: HealthHarmonie
HealthHarmonie, as part of the Medinet Group, offers a dynamic and supportive work environment in Edgbaston, Birmingham, where employees are encouraged to grow and develop their skills. With a strong focus on employee wellbeing and a flexible 20-hour work week, this role provides an excellent opportunity for work-life balance while contributing to meaningful HR processes. The company fosters a collaborative culture that values confidentiality and professionalism, making it an ideal place for those seeking a rewarding career in HR.
