At a Glance
- Tasks: Deliver exceptional customer service and promote luxury wines and whiskies.
- Company: Join Hackstons, a leading luxury asset retailer in Knightsbridge.
- Benefits: Enjoy a competitive salary, staff discounts, and a generous holiday allowance.
- Other info: Flexible hours with opportunities for growth in a vibrant retail environment.
- Why this job: Be part of a prestigious team and share your passion for fine spirits.
- Qualifications: WSET Level 2 in Spirits/Wine and strong communication skills required.
The predicted salary is between 31000 - 33000 £ per year.
Location – Knightsbridge, London
Salary – Up to £31 - 33,000 DOE
Hours – 40 Hours, Sun – Wed: 11am – 8pm, Thu – Sat: 11am – 9pm (5 on 2 off rota)
About Us:
Hackstons is a reputable and multifaceted asset ownership, retail, and e-commerce business based in London, specialising in luxury assets. We empower individuals to build wealth through the acquisition of fine and rare wine, whisky, and spirits, whether in cask or bottle form. Our services include education, secure premium insurance, and tailored storage solutions for our clients. Additionally, we offer an unparalleled, curated range of products in both our physical and online retail stores.
About the Role:
We are seeking a passionate and knowledgeable Sales Advisor / On Shift Duty Manager to join our team at our prestigious fine wine and spirits store in Central London. You will work closely with the Assistant Manager and General Manager to uphold the store's reputation for exceptional customer service and promote our exceptional range of single malt whiskies, spirits, fine wines, and more.
Key Responsibilities
- Provide personalised and attentive service to customers, offering expert product knowledge and recommendations tailored to their preferences.
- Assist in maintaining the store's luxurious atmosphere and high visual merchandising standards, ensuring all products are presented elegantly and attractively.
- Process sales transactions accurately and efficiently, handling cash, credit, and other forms of payment with professionalism and discretion.
- Proactively engage with customers to understand their needs, answer enquiries, and address any concerns or feedback they may have.
- Assist in monitoring and managing inventory levels, including restocking shelves, organising displays, and conducting regular stock checks.
- Collaborate with the Assistant Manager and General Manager to execute in-store tastings, events, and promotions, contributing to the overall success of marketing initiatives.
- Stay informed about industry trends, new product releases, and competitor activities to enhance customer interactions and sales opportunities.
- Ensure exceptional standards of housekeeping on and off the shop floor.
Key Requirements
- Minimum WSET Level 2 or above in Spirits and/or Wine (Essential)
- Strong passion for and knowledge of whisky, fine spirits, champagne, and wine, with a desire to continuously learn and expand expertise.
- Flexibility to work evenings, weekends, and public holidays as required. The shop is open 7 days a week.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and provide exceptional service.
- Detail-oriented and organised, with the ability to multitask and thrive in a fast-paced environment.
- A background in high hospitality is also desirable.
Benefits
- Company pension scheme
- Staff discount on products in our Knightsbridge retail experience
- KPI Based Bonus & Uniform Allowance
- 29 Days Annual leave inclusive of bank holidays
Sales Advisor / Duty Manager in London employer: Hackstons
Hackstons is an exceptional employer that offers a dynamic work environment in the heart of London, where creativity and innovation thrive. With a strong focus on employee growth, we provide ample opportunities for professional development and collaboration across teams, ensuring that every team member can contribute to our success in the luxury asset market. Our commitment to a supportive work culture, combined with the unique advantage of working in a prestigious sector, makes Hackstons a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor / Duty Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor / Duty Manager at Hackstons, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hackstons. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor / Duty Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor / Duty Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hackstons:When writing your cover letter, make sure to tailor your message specifically for Hackstons. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hackstons
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hackstons that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hackstons that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hackstons’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
