At a Glance
- Tasks: Lead a dynamic retail team and drive sales in a vibrant fashion boutique.
- Company: Join Glassworks, a trendy London fashion retailer with a fresh style.
- Benefits: Enjoy a pension scheme, commission opportunities, and a vibrant team culture.
- Other info: Fast-paced environment where no two days are the same, perfect for ambitious individuals.
- Why this job: Be part of a growing brand and make a real impact in retail management.
- Qualifications: 2+ years of retail experience, strong leadership skills, and a knack for customer service.
The predicted salary is between 24000 - 30000 € per year.
Founded in London, in 2010, Glassworks is a fashion retailer known for its fresh style and exclusive designs. With three London stores, Glassworks is focused on maintaining a strong design aesthetic, warm stylish atmosphere in store and strong customer focus whilst pursuing additional channels for growth.
THE ROLE
The Boutique Store Supervisor will be a positive, energetic, self-starter with a demonstrable track record of hitting and exceeding retail KPIs. You will report to the Boutique Store Manager and help to lead a team of full and part time retail sales assistants. This role is perfect for someone with great natural sales ability who is driven to succeed in retail management and enjoys an environment where no two days are the same. You will be comfortable managing a range of personalities and situations with employees and customers alike and will have previous experience that illustrates this strength. This is a unique and exciting opportunity for an ambitious person to play a core role in driving a growing fashion company to success.
So what will I be doing every day?
- Supporting the Boutique Manager with managing the team, store operations (including visual merchandising) and store environment to achieve sales, service, organisation, customer satisfaction and profitability goals and maintain operational standards;
- Working to develop team members by communicating and delivering positive recognition as well as performance management and corrective action as needed;
- Supporting the Boutique Manager with new staff training/onboarding processes;
- Supporting the stock delivery, stock transfer and stock room maintenance processes as needed;
- Supporting the Boutique Manager with supplies orders, banking, and other administrative functions;
- Supporting the Boutique Manager and Head Office with in store marketing activity and one-off projects.
REQUIRED SKILLS
- A minimum of 2 years retail sales experience is essential
- You must be an honest, hard-working self-starter with great organizational skills and a keen eye for detail
- A proven ability to deliver excellent customer service, natural leadership skills and a track record of hitting retail KPIs
- IT skills – you will be comfortable using and learning new technologies. This includes Microsoft Excel, an electric POS system, barcoding software, etc. You will receive training but must be a quick learner in this area and able to sort out basic technology issues independently
EMPLOYMENT PERKS
- Pension scheme
- Commission scheme
- Vibrant team culture
Retail Supervisor - Covent Garden in London employer: Glassworks London
Glassworks is an exceptional employer that fosters a vibrant team culture and prioritises employee growth through comprehensive training and development opportunities. Located in the heart of Covent Garden, our fashion retail environment offers a dynamic atmosphere where creativity thrives, and employees are recognised for their contributions, making it an ideal place for those looking to advance their careers in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - Covent Garden in London
✨Tip Number 1
Get to know the company inside out! Research Glassworks, their style, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and might even lead to a referral. We all know how valuable those can be!
✨Tip Number 3
Prepare for the interview by practising common retail scenarios. Think about how you'd handle different customer situations or team dynamics. Being ready to showcase your leadership skills will definitely impress the hiring manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Glassworks family. Let’s get you that Retail Supervisor role!
We think you need these skills to ace Retail Supervisor - Covent Garden in London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share why you’re excited about the role at Glassworks and how your style aligns with our brand. We want to see that you’re not just looking for any job, but that you genuinely want to be part of our team.
Highlight Your Retail Experience:Make sure to detail your previous retail experience, especially any roles where you’ve hit or exceeded KPIs. We’re looking for someone who can demonstrate their success in a similar environment, so don’t hold back on those achievements!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Whether it’s your unique approach to customer service or your leadership style, we want to know what makes you, you!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and gives you a chance to showcase your enthusiasm for joining the Glassworks family!
How to prepare for a job interview at Glassworks London
✨Know Your Retail KPIs
Before the interview, brush up on key retail performance indicators. Be ready to discuss how you've met or exceeded these in your previous roles. This shows you understand what drives success in retail and that you're results-oriented.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed different personalities in a retail environment. Highlight specific situations where your leadership made a difference, as this role requires strong management capabilities.
✨Demonstrate Customer Service Excellence
Think of instances where you provided outstanding customer service. Be ready to share stories that illustrate your ability to handle challenging situations with customers, as this is crucial for the Boutique Store Supervisor role.
✨Familiarise Yourself with Technology
Since the job involves using various technologies, make sure you're comfortable discussing your experience with POS systems and software like Microsoft Excel. If you’ve learned new tech quickly in the past, mention that too—it shows you're adaptable!
