At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an unforgettable shopping experience.
- Company: Join Glassworks London, a fast-growing independent women's fashion brand.
- Benefits: Competitive salary of £30,000 plus commission and clear career progression.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic brand with real ownership and impact in retail.
- Qualifications: Retail management experience and a passion for fashion are essential.
The predicted salary is between 30000 - 30000 € per year.
About Glassworks
Glassworks London is an independent women's fashion brand founded in 2010. Our design-led boutiques are refreshed weekly with small runs of new‑season fashion. We’re growing fast, with five London boutiques, a store in Brighton and our sights set on the US. We’re building a brand for the long term, and we want people who want to grow with us.
The Role
We’re hiring a Store Manager for our Covent Garden boutique. A natural leader who runs the floor with energy, knows their numbers inside out, and turns every visit into a sale. This is a commercial, customer‑facing role. Your focus is sales and service, building a team and a store experience that keep our customers coming back.
What you’ll be doing:
- Leading from the shop floor through confident selling, styling and customer engagement
- Delivering and exceeding weekly and monthly sales targets
- Coaching your team daily to strengthen their selling, styling and conversion
- Managing team performance directly, with clear standards and honest feedback
- Recruiting and developing a team of confident, capable sellers
- Running rotas, stock and visual merchandising to keep the store trading at its best
Your KPIs:
- Weekly and monthly sales vs target
- Conversion
- ATV and UPT
- Labour cost as a percentage of sales
Who you are:
- A natural seller, and the kind of presence customers remember
- Commercially sharp, with the experience of carrying a target and hitting it
- A confident people manager who leads with clarity and holds a standard
- Decisive, self‑directed, and energised by a fast pace
- Genuinely passionate about fashion, styling and great retail
What we’re looking for:
- Retail management or senior supervisory experience
- A proven track record on KPIs, with the numbers to show for it
- Strong leadership and people management skills
What we offer:
- £30,000 salary + commission
- Real ownership of a store, with clear progression as the brand grows internationally
Glassworks London is an equal opportunities employer and welcomes applications from all backgrounds.
Retail Store Manager - Covent Garden employer: Glassworks London
Glassworks London is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. As a Store Manager in our Covent Garden boutique, you will enjoy real ownership of your store, with opportunities for personal and professional growth as we expand internationally. We value passionate individuals who are eager to contribute to our success and provide a rewarding environment where your leadership can shine.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager - Covent Garden
✨Tip Number 1
Get to know the brand inside out! Before your interview, spend some time in the Covent Garden boutique and really immerse yourself in the Glassworks vibe. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Show off your sales skills! Prepare some examples of how you've smashed sales targets in the past. Be ready to discuss your strategies for coaching a team to achieve their KPIs – this is key for a Store Manager role.
✨Tip Number 3
Be a people person! Highlight your leadership style and how you motivate your team. Share stories about how you've built strong relationships with customers and staff alike – it’s all about creating that memorable experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Store Manager - Covent Garden
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share specific examples of how you've engaged with customers and styled outfits in previous roles. We want to see that you’re genuinely excited about the industry.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've coached and developed team members in the past. We’re looking for someone who can inspire and motivate others!
Know Your Numbers:Since this role is all about hitting targets, don’t shy away from sharing your achievements with KPIs. Include specific figures that demonstrate your success in sales and conversion rates. We love a candidate who knows their numbers inside out!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at Glassworks London!
How to prepare for a job interview at Glassworks London
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've met or exceeded targets in previous roles. This shows you understand the commercial side of retail and can bring that knowledge to Glassworks.
✨Show Your Passion for Fashion
Glassworks is all about fashion, so make sure to express your genuine enthusiasm for the industry. Share examples of how you've styled customers or kept up with trends. This will help you connect with the brand's vision and demonstrate your fit for the role.
✨Demonstrate Leadership Skills
Prepare to talk about your experience in managing teams. Think of specific instances where you coached team members to improve their performance or how you handled challenges. Highlighting your leadership style will show that you're ready to take charge at the Covent Garden boutique.
✨Engage with Customer Experience
Since this role is customer-facing, be ready to discuss how you create memorable shopping experiences. Share stories of how you've turned a challenging situation into a positive one for a customer. This will illustrate your ability to engage and retain customers effectively.
