At a Glance
- Tasks: Provide essential IT support and manage tech for a global healthcare leader.
- Company: Join a dynamic team at a top healthcare innovator in Aberdeen.
- Benefits: Long-term role with structured workflow and growth opportunities.
- Other info: Flexible schedule and collaborative environment await you!
- Why this job: Make a real impact in healthcare while developing your IT skills.
- Qualifications: 3-5 years IT experience, Windows/macOS expertise, and strong customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
Job Title: On-Site IT Support Engineer (Level 1/2) - Aberdeen
Client: Energy Sector
Location: Aberdeen, Scotland (UK) (On-Site:)
Duration: Backfill/on-going | Start: ASAP
Rate: On application
Your Mission
Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Aberdeen office.
Key Responsibilities
- End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.
- Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
- Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
- Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.
Youll Need
Technical:
3-5 years IT experience
Windows/macOS deployment expertise
Networking basics (TCP/IP, Ethernet)
A+/MCP certifications (preferred)
Soft Skills:
B2 English
Exceptional customer service
Team collaboration skills
Adaptability in fast-paced environments
Logistics:
Own car + valid license
UK Resident resident
50 lbs lifting ability (to be able to move equipment)
Flexible schedule readiness
Why Join?
- Impact: Support a global healthcare innovators IT ecosystem.
- Growth: Long-term role (1 year potential) in a dynamic environment.
- Support: Structured workflow.
Apply Now!
Ready to drive IT excellence in Aberdeen?
Apply now with your CV including your location:
- Your CV
- Confirmation of Aberdeen availability
- Rate acceptance: (confirmed after application)
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On-Site IT Support Engineer employer: Fortis Hayes
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StudySmarter Expert Advice🤫
We think this is how you could land On-Site IT Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fortis Hayes values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Fortis Hayes might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fortis Hayes!
✨Direct Apply to Fortis Hayes
Let's not forget to apply directly through the Fortis Hayes website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace On-Site IT Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fortis Hayes.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fortis Hayes. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Fortis Hayes
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
