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- Tasks: Support customers with technical guidance and optimise thermoforming processes.
- Company: Join a leading company in the plastic thermoforming industry.
- Benefits: Enjoy a competitive salary and performance-based incentives.
- Why this job: Make a real impact by solving technical challenges and building customer relationships.
- Qualifications: 3-5 years in technical account management or engineering, preferably in thermoforming.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Technical Account Manager Plastic Thermoforming
About the job Technical Account Manager Plastic Thermoforming
Overview:
We are seeking a dedicated and technically adept Technical Account Manager (TAM) to join our team in the plastic thermoforming industry. The successful candidate will work closely with customers to ensure their needs are met, provide technical guidance on thermoforming processes, and be the primary point of contact for all customer-facing technical sales matters. This role requires a blend of technical sales expertise and strong communication skills to build lasting customer relationships and deliver solutions that meet both customer requirements and business goals.
Key Responsibilities:
- Customer Support: Serve as the primary technical point of contact for key accounts, addressing customer enquiries, troubleshooting issues, and offering solutions throughout the lifecycle of the product.
- Business Development: Build and develop new sales opportunities generated through company marketing activities and where appropriate via own initiative.
- Process Optimisation: Provide technical guidance to clients on optimising thermoforming processes, including material selection, tooling design, and production techniques.
- Product Development: Collaborate with customers and internal teams to assist in the development and design of new thermoformed products, ensuring they meet customer specifications and industry standards.
- Troubleshooting & Problem Solving: Identify and resolve technical issues related to thermoforming, such as material performance, process limitations.
- Sales Support: Assist the sales team in generating proposals, estimates and quotations for clients, ensuring that technical aspects of the project are thoroughly addressed.
- Cross-Functional Collaboration: Work closely with the Technical team, manufacturing, and quality control teams to ensure the technical requirements are fully understood and integrated into production.
- Experience: Minimum of 3-5 years of experience in a technical account management or engineering role, ideally, within the plastic thermoforming industry or a closely related field.
General Skills :
- Strong understanding of plastic thermoforming processes, materials, and technologies.
- Ability to troubleshoot complex technical problems in a customer-facing environment.
- Excellent communication, presentation, and interpersonal skills to effectively interact with customers and internal teams.
- Strong project management skills with the ability to handle multiple tasks and meet deadlines.
- Experience with quality management systems (QMS) and industry standards.
Preferred Skills:
- Familiarity with ERP systems and customer relationship management (CRM) tools.
- Competitive salary and performance based incentives.
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Technical Account Manager Plastic Thermoforming employer: Fortis Hayes
Contact Detail:
Fortis Hayes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager Plastic Thermoforming
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can land you that Technical Account Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge of thermoforming processes. We recommend practising common interview questions and even doing mock interviews with friends to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples where you’ve tackled technical issues in a customer-facing role. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Account Manager Plastic Thermoforming
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience in plastic thermoforming and any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the plastic thermoforming industry and how your background makes you the perfect fit for us. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully tackled technical challenges. We love seeing how you approach problem-solving, especially in customer-facing situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fortis Hayes
✨Know Your Thermoforming Inside Out
Make sure you brush up on your knowledge of plastic thermoforming processes, materials, and technologies. Be ready to discuss specific examples from your past experience where you've successfully applied this knowledge to solve customer issues or optimise processes.
✨Showcase Your Problem-Solving Skills
Prepare to share detailed stories about how you've tackled complex technical problems in a customer-facing role. Highlight your troubleshooting methods and the positive outcomes that resulted from your interventions.
✨Communicate Like a Pro
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or colleagues to refine your presentation style and ensure you can effectively convey technical information to non-technical audiences.
✨Demonstrate Cross-Functional Collaboration
Be ready to discuss how you've worked with different teams in the past, such as sales, manufacturing, and quality control. Share examples that illustrate your ability to collaborate effectively and ensure that technical requirements are met throughout the product lifecycle.