At a Glance
- Tasks: Lead funeral services with professionalism and support families through difficult times.
- Company: Gordon & Watson Funeral Directors, a compassionate and respectful workplace.
- Benefits: Generous holiday allowance, health programme, and professional development opportunities.
- Other info: Join a diverse team that values inclusion and personal growth.
- Why this job: Make a meaningful impact by helping families during their most challenging moments.
- Qualifications: Experience in leading funerals and excellent communication skills required.
The predicted salary is between 30854 - 30854 £ per year.
This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals’ cultural and religious beliefs. You’ll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.
Responsibilities
- Lead funeral services with professionalism and attention to detail
- Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated
- Offer a consultative approach - helping families explore available options and understand what’s possible
- Collaborate with arrangers, specialists, FDs and care teams
- Support the team in managing the diary, resources and records
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members, sharing learning and taking part in training and development
- Support with local community engagement and promotion of the brand you represent – build relationships with care homes, celebrants and local religious and ethnic groups
- Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination
Skills and Knowledge
- Previous experience leading funerals, working with the deceased and supporting families
- In-depth knowledge of funeral processes, legal and regulatory requirements
- Excellent communication, leadership and organisational skills
- Calm under pressure with a respectful, compassionate approach to service
- Physically capable of manual handling tasks, including coffin bearing
- Able to work flexibly, including weekends and on-call
- A full UK driving licence (essential)
Benefits
- Professional development: comprehensive induction plan and opportunity to complete in-house development programmes or pursue a qualification through an apprenticeship programme
- Bonus potential: possibility of earning additional bonuses, rewarding hard work and achievements
- Life assurance cover: peace of mind securing your family’s future
- Health and wellbeing programme: employee assistance programme supporting health and wellbeing
- Holiday allowance: generous leave entitlement of 30‑33 days per year, inclusive of bank holidays
- Pension scheme: contributory pension scheme helping you save for a secure retirement
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. If there’s anything you need to make the process more accessible, please let us know.
Funeral Director employer: Dignity Group
At Ginns & Gutteridge Funeral Directors in Leicester, we pride ourselves on being an excellent employer that values empathy and professionalism. Our supportive work culture fosters personal growth through ongoing training and development opportunities, while our comprehensive benefits package ensures that our team feels secure and valued. Join us to make a meaningful impact in the community, helping families navigate life's most challenging moments with care and dignity.
