At a Glance
- Tasks: Support event day compliance and monitor safety at exciting sports events.
- Company: Join Delaware North, transforming hospitality at the iconic Stadium of Light.
- Benefits: Earn extra cash with flexible hours that fit your schedule.
- Other info: Great opportunities for career growth in a dynamic environment.
- Why this job: Be part of a vibrant team delivering exceptional experiences in a buzzing stadium atmosphere.
- Qualifications: Experience in coaching, HR law knowledge, and strong communication skills.
The predicted salary is between 13 - 16 £ per hour.
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening.
What can you expect as a casual worker at Delaware North?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
- Experienced in coaching and mentoring others to drive performance.
- Working knowledge of HR Employment law.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Following refurbished concourse environments, the Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. Our business is all about people, and that includes you. With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places.
Together, we're shaping the future of hospitality come grow with us!
Compliance Supervisor (part time) in Sunderland employer: Delaware North
Delaware North UK is an exceptional employer, offering a vibrant work culture at Pride Park Stadium in Derby where teamwork and guest satisfaction are at the forefront. Employees benefit from flexible part-time hours, opportunities for professional growth within the hospitality industry, and the chance to be part of exciting events that create memorable experiences for guests. Join us to develop your skills in a supportive environment that values your contributions and fosters career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Supervisor (part time) in Sunderland
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Compliance Supervisor role.
✨Tip Number 2
Get your game face on for interviews! Research Delaware North and their values, especially around Profit Protection and Compliance. Show them you’re not just another candidate but someone who truly understands their mission and is excited to contribute.
✨Tip Number 3
Be flexible and ready to adapt! Since this role involves working weekends and evenings, highlight your availability during the interview. Show them you’re keen to jump in whenever they need you, making you a valuable asset to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Delaware North family and contributing to the exciting events at the Stadium of Light.
We think you need these skills to ace Compliance Supervisor (part time) in Sunderland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Compliance Supervisor role. Highlight your relevant experience in compliance, risk management, and any coaching or mentoring you've done. We want to see how you fit into our team!
Show Your Passion:Let your enthusiasm for the role shine through! Mention why you're excited about working at Delaware North and how you can contribute to our mission of providing exceptional experiences at the Stadium of Light. We love seeing genuine interest!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Delaware North
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Compliance Supervisor. Familiarise yourself with Delaware North's Profit Protection and Risk & Compliance agenda, as well as their policies and procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Coaching Skills
Since the role involves mentoring and coaching others, be prepared to discuss your experience in this area. Think of specific examples where you've successfully guided team members or improved performance. This will demonstrate your ability to drive results and support the team effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. These might involve compliance issues or how you'd handle a situation on event day. Practise your responses to these types of questions, focusing on your problem-solving skills and how you ensure safety and compliance in a fast-paced environment.
✨Flexibility is Key
Highlight your availability and willingness to work weekends and evenings, as this is crucial for the role. Be ready to discuss how you can balance this job with your other commitments, showing that you're adaptable and ready to jump in when needed.
