DASH Water, a leading DTC beverage brand, is seeking a Senior Customer Service Executive to shape processes behind customer interactions. This role focuses on escalations, policy setting with agencies, and turning insights into improvements across delivery and service.
You will collaborate with Growth, Operations, Logistics and Product to fix priority issues, improve KPIs, and support international expansion while balancing customer outcomes with cost efficiency.
Senior Customer Experience & Process Lead employer: DASH Water
DASH is an exceptional employer that champions innovation and sustainability in the beverage industry. With a vibrant work culture that encourages creativity and collaboration, employees are empowered to grow and make a meaningful impact while working with unique products that reduce food waste. Located in a dynamic environment, DASH offers competitive benefits and opportunities for professional development, making it an ideal place for those passionate about health and sustainability.
