Custodia Technology Ltd is seeking a Technical Support Agent (L2) for its Knutsford, UK office. The role focuses on advanced troubleshooting across hybrid cloud and on-prem environments, resolving complex tickets, and escalating only the most difficult cases.
You will work with the Tech Support Team Lead to refine processes, maintain documentation, and ensure service levels are met while supporting customers across IT enterprise infrastructure.
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Technical Support Engineer (L2) – Hybrid Cloud & Networking employer: Custodia Technology Ltd
Custodia Technology Ltd is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in a fast-growing environment. With a strong emphasis on employee development and data-driven decision-making, you will have the opportunity to enhance your skills while contributing to meaningful projects. Located in the UK, we offer flexible working arrangements and a supportive team atmosphere that values innovation and growth.
