At a Glance
- Tasks: Design innovative SaaS solutions and engage with customers to drive compliance and insights.
- Company: Dynamic UK-based tech company with a global presence and a focus on innovation.
- Benefits: Competitive salary, private health care, free gym access, and professional growth opportunities.
- Other info: Work in a beautiful office with great transport links and a smart casual dress code.
- Why this job: Join a high-growth industry and make a real impact in a collaborative environment.
- Qualifications: Experience in solution architecture and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Customer Solution Architect - CC1 Service Custodia is a UK based company, founded in 2017, with wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalizes any type of communications data. This includes many common platforms such as phone email, SMS, phone calls, Microsoft Teams, WhatsApp and WeChat amongst many others. This allows companies to communicate in a compliant manner, whilst driving greater data‑driven insights from the data they already have to store.
Key Responsibilities
- Proven experience in a customer‑facing Solution Architect or Technical Consultant role
- Strong experience producing customer‑facing HLDs and LLDs
- Experience designing SaaS or managed service solutions
- Understanding of regulated or compliance‑driven environments
- Excellent customer communication, workshop facilitation, and presentation skills
- Ability to balance customer requirements with product and service constraints
Skills & Experience (Desirable)
- Experience with compliance, archiving, or regulated data platforms
- Exposure to financial services or regulated communications environments
- Experience supporting technical pre‑sales or complex customer onboarding
- Familiarity with structured service delivery or professional services models
- Strong customer‑first mindset
- Confident, credible, and consultative in customer engagements
- Structured and detail‑oriented in design documentation
- Comfortable managing multiple customer designs concurrently
Qualifications
- Bachelor's Degree In: Computer Science, Software Engineering, Information Systems Engineering, or a related technical field or relevant business experience
Expected Knowledge
- Cloud platforms (one or more of) AWS, Azure, Google Cloud
- System architecture and design: APIs, microservices, integrations, Data flows, scalability, security
- Infrastructure concepts: Networking, authentication, IAM, Containers (Docker, Kubernetes)
- Understanding of: DevOps practices, CI/CD pipelines, Databases (SQL and NoSQL)
Certifications
- AWS Certified Solutions Architect
- Azure Solutions Architect Expert
- Google Professional Cloud Architect
- TOGAF (for enterprise-focused roles)
3–8+ years in roles such as Solutions Architect, Sales Engineer / Pre‑Sales Engineer, Technical Consultant, Implementation Architect.
Nice‑to‑Have Qualifications
- Master’s degree (MBA or MSc)
- Agile / Scrum certifications
- ITIL (for service-oriented environments)
- Experience with RFPs, proposals, and SOWs
What We Offer
- Competitive salary
- Private Health and Dental Care (BUPA)
- Free On‑Site Gym
- Free access to Udemy
- Employee Assistance Programme
- Free parking
- Smart Casual dress
- Opportunities for professional growth and advancement
- Dynamic and innovative work environment
- Opportunity to make your mark in a high-growth industry
- A beautiful office in the historic Cheshire town of Knutsford, with easily accessible public transport links to Manchester and Chester
This role is on‑site, based at our office in Knutsford. Reports Into: Head of Service Performance Operations.
Solution Architect – SaaS & Azure Services in Knutsford employer: Custodia Technology Ltd
Contact Detail:
Custodia Technology Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect – SaaS & Azure Services in Knutsford
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Solution Architecture. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills through real-world examples. When discussing your experience, focus on specific projects where you’ve designed SaaS solutions or worked in compliance-driven environments. This will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Solution Architect – SaaS & Azure Services in Knutsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solution Architect role. Highlight your experience with SaaS, Azure services, and any relevant compliance-driven environments. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in workshop facilitation or presentations.
Highlight Relevant Experience: Be sure to emphasise your previous roles as a Solution Architect or Technical Consultant. Include specific examples of producing HLDs and LLDs, and any experience you have with regulated data platforms. We love seeing real-world applications of your skills!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Custodia Technology Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of SaaS and Azure services. Familiarise yourself with the CC1 service and how it integrates with various communication platforms. Being able to discuss specific examples will show that you're not just reading from a script.
✨Showcase Your Experience
Prepare to talk about your previous roles as a Solution Architect or Technical Consultant. Highlight your experience in producing HLDs and LLDs, and be ready to discuss how you've balanced customer requirements with product constraints in past projects.
✨Practice Your Presentation Skills
Since excellent communication is key for this role, practice presenting your ideas clearly and confidently. You might even want to run through a mock workshop scenario to demonstrate your facilitation skills and ability to engage with customers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to compliance and data-driven insights. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.