At a Glance
- Tasks: Assist in managing front office operations and ensure exceptional guest experiences.
- Company: Join Corinthia London, a luxurious hotel blending modern flair with traditional elegance.
- Benefits: Enjoy competitive salary, 29 days holiday, and wellness support.
- Other info: Opportunities for growth, learning, and social events await you!
- Why this job: Be part of a team that delivers unrivalled service in a stunning 5-star environment.
- Qualifications: Experience in luxury hospitality and a passion for customer care.
The predicted salary is between 30000 - 40000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
As Assistant Front Office Manager you will be responsible for recording all activities in the form of the Duty Manager log on a daily basis and you will report the necessary information to the Front of House Manager, Guest Relations Manager and Director of Rooms. Our Assistant Front Office Managers (including Night Manager) provide 24 hour assistance and service to all hotel guests, ensuring seamless and intuitive experiences to the highest quality.
ABOUT YOU
- Previous experience as a Reception Supervisor or Assistant Front Office Manager in a 5* hotel
- A strong desire to learn and develop a career within luxury hospitality
- Flexibility to work varied hours
- Good level of written and spoken English
- Exceptional customer care skills
- Empathy for your guests and colleagues
- Ability to work under pressure
- Pride and attention to detail in your work
- The finest personal presentation
- Distinctive, professional and warm personality
- Confidence & professionalism when interacting with high profile guests
ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath‑taking multi award‑winning spa in London.
OUR PROMISE TO YOU
- Highly competitive salary
- 29 days paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Enhanced pension entitlement
- Season ticket loan
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Enhanced sick pay
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
We will invest in you the same way you do it with us and provide you with access to:
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Assistant Front Office Manager employer: Corinthia London
Corinthia London is an exceptional employer that prioritises the well-being and development of its staff, offering a highly competitive salary, extensive benefits, and a supportive work culture. With a focus on luxury hospitality, employees enjoy opportunities for personal growth through tailored learning programmes and recognition initiatives, all within the stunning backdrop of one of London's most prestigious hotels. Join us to be part of a team that values excellence and creates unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Front Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to the Assistant Front Office Manager role. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your passion for hospitality during interviews! Share stories about how you’ve gone above and beyond for guests in previous roles. We want to see that sparkle in your eye when you talk about delivering exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Corinthia London.
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the art of hospitality shine through. Share specific experiences where you’ve gone above and beyond to provide exceptional service, as this will resonate with us at StudySmarter.
Tailor Your Application:Make sure to customise your application to reflect the role of Assistant Front Office Manager. Highlight your previous experience in a 5-star environment and how it aligns with our values of attention to detail and guest satisfaction.
Be Professional Yet Warm:Your written application should reflect your distinctive personality. Use a professional tone but don’t shy away from showing warmth and empathy, as these traits are crucial in our line of work at Corinthia.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Corinthia London
✨Know Your Hospitality Basics
Brush up on your knowledge of luxury hospitality standards. Understand what sets a 5-star experience apart and be ready to discuss how you can contribute to that level of service.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you went above and beyond for guests. Highlight your empathy and ability to handle pressure, as these are crucial in the role of Assistant Front Office Manager.
✨Demonstrate Flexibility and Team Spirit
Be ready to talk about your flexibility in working varied hours and how you thrive in a team environment. Share instances where you collaborated with colleagues to enhance guest experiences.
✨Dress to Impress
Make sure your personal presentation is top-notch. Dress professionally and ensure you exude warmth and confidence, especially when discussing interactions with high-profile guests.
