At a Glance
- Tasks: Lead a fine dining team and ensure exceptional customer service.
- Company: Luxury hotel with a rich history and a focus on excellence.
- Benefits: Salary up to £27k, staff accommodation, and career development support.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a prestigious hotel and elevate your hospitality career in a stunning setting.
- Qualifications: Experience in fine dining management and strong communication skills.
The predicted salary is between 21600 - 28800 £ per year.
We are looking for an experienced Head Waiter/Waitress for a luxury hotel in Ripon. Salary package up to £27k.
About the Hotel:
This country house hotel dates back to the 17th century and has entertained Queen Mary. It became a convalescence home for injured soldiers in the Second World War, an adult training centre, and then a private residence until 2015 when it was privately purchased to undergo a multi-million pound transformation into Yorkshire’s latest luxury Relais & Chateaux hotel.
Working as a Head Waiter/Waitress:
As a Head Waiter/Waitress, you will be assisting the restaurant manager with operating the fine dining restaurant, ensuring that customers experience the highest level of service. You will be responsible for:
- Meeting and greeting customers
- Organising table reservations
- Leading, managing, and inspiring staff
- Counting cash, reconciling payments, and banking
- Managing rotas/staffing levels
- Taking customers' food orders
- Ensuring customers receive impeccable service
The successful person will have previous experience in a management role within a fine dining restaurant, be passionate about delivering outstanding service, and possess strong written and oral communication skills. You should be PC literate with a full understanding of Microsoft Outlook, Excel, and Word. In addition to your excellent customer service skills, you should be a punctual and reliable team player with a self-driven approach and a positive ‘can do’ attitude.
Head Waiter/waitress in Ripon employer: Caterpeople
Join our esteemed 4-star, 1-rosette country house hotel in the picturesque Cotswolds, where we pride ourselves on a supportive work culture that values excellence and employee growth. As a General Manager, you will lead a dedicated team in delivering exceptional service while enjoying competitive pay and opportunities for professional development. Experience the charm of Burford and be part of a dynamic environment that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/waitress in Ripon
✨Tip Number 1
Network like a pro! Attend hospitality events, join online forums, and connect with industry professionals on LinkedIn. The more people you know, the better your chances of landing that Head Waiter/Waitress role.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fine dining and customer service shine through. Remember, they’re looking for someone who can inspire and lead the team, so be yourself!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to management and customer service. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! We’ve got loads of amazing opportunities in luxury hotels and fine dining restaurants. Don’t miss out on your dream job – get your application in and let us help you take that next step!
We think you need these skills to ace Head Waiter/waitress in Ripon
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your previous experience in fine dining and management roles. We want to see how you've led teams and delivered outstanding service, so don’t hold back!
Tailor Your CV:Make your CV stand out by tailoring it specifically for the Head Waiter/Waitress role. Use keywords from the job description and showcase your skills in communication and customer service. We love a personalised touch!
Be Professional Yet Approachable:While we appreciate a friendly tone, remember to keep it professional. Your written application should reflect your positive ‘can do’ attitude and reliability, so let that shine through in your language.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at the luxury hotel in Ripon!
How to prepare for a job interview at Caterpeople
✨Know the Venue Inside Out
Before your interview, take some time to research the hotel’s history and its dining philosophy. Understanding the venue's unique offerings and its transformation into a luxury hotel will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed staff or improved service quality. Highlighting your ability to inspire and motivate others will set you apart.
✨Demonstrate Impeccable Service Standards
Be ready to discuss what outstanding service means to you. Think of specific instances where you went above and beyond for customers. This will illustrate your passion for delivering exceptional dining experiences, which is crucial for this role.
✨Brush Up on Your Tech Skills
Since the job requires proficiency in Microsoft Outlook, Excel, and Word, make sure you're comfortable discussing how you've used these tools in previous roles. Being tech-savvy can streamline operations and enhance service, so don’t shy away from showcasing this skill.
