At a Glance
- Tasks: Welcome guests and provide top-notch service in a luxury hotel setting.
- Company: A historic luxury hotel with a rich heritage and modern transformation.
- Benefits: Salary up to £24k, staff accommodation, and career development support.
- Other info: Great opportunity for career growth in the vibrant hospitality industry.
- Why this job: Join a passionate team and enhance guest experiences in a stunning environment.
- Qualifications: Experience in high-level hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 24000 - 24000 £ per year.
We are looking for an experienced Receptionist for a luxury hotel in Ripon. Salary package up to £24k.
This country house hotel dates back to the 17th century and has entertained Queen Mary, became a convalescence home for injured soldiers in the Second World War, an adult training centre, and then a private residence until 2015 when it was privately purchased to undergo a multi-million pound transformation into Yorkshire’s latest luxury Relais & Chateaux hotel.
As a receptionist, you will continuously improve and enhance the service to guests, with enthusiasm and passion to work in a friendly and engaging restaurant team. You will be responsible for:
- Greeting all guests (resident or non-resident)
- Working alongside the restaurant manager and assistant manager to run shifts
- Organising table reservations
- Carrying out payment transactions
- Providing first-class customer service with excellent communication skills, both face to face and over the telephone
The successful person will have:
- Experience in a similar role within a high-level hotel or fine dining restaurant
- PC literacy, understanding of Microsoft Outlook, Excel, and Word
- The ability to react to guests' requests efficiently
- Strong written and oral communication skills
- Outstanding personal presentation and grooming
- A punctual and reliable team player with a self-driven approach
- A positive ‘can do’ attitude
At CaterPeople, we are here to support your hospitality career development. We work with many of the best luxury hotels, fine dining restaurants, venues, and gastronomic destinations in the UK and beyond. Each year we help hundreds of hospitality professionals like you progress in their hospitality careers.
Receptionist in Ripon employer: Caterpeople
Join our luxury hotel in Ripon, where we pride ourselves on creating a warm and welcoming atmosphere for both guests and staff. With a competitive salary package of up to £24k, staff accommodation, and a commitment to employee growth, we offer a unique opportunity to thrive in a historic setting that has been transformed into a premier destination. Our supportive work culture encourages teamwork and excellence, making it an ideal place for passionate hospitality professionals to develop their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Ripon
✨Tip Number 1
Get to know the hotel before your interview! Research its history, values, and what makes it unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be friendly and engaging. Try role-playing common scenarios with a friend to boost your confidence and refine your customer service approach.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury hotel setting. Make sure your outfit is professional and reflects the hotel's style. It shows you care about the role and understand the importance of personal presentation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, we love seeing proactive candidates!
We think you need these skills to ace Receptionist in Ripon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Receptionist in a luxury hotel. Highlight your relevant experience, especially in high-level hotels or fine dining restaurants, and showcase your customer service skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the hotel. Mention specific experiences that demonstrate your ability to provide first-class customer service and your strong communication skills.
Show Off Your Skills:Don’t forget to mention your PC literacy and familiarity with Microsoft Outlook, Excel, and Word. These are key skills for the role, so make sure they stand out in your application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Caterpeople
✨Know the Hotel's History
Before your interview, take some time to research the hotel's rich history and transformation. Understanding its background will not only impress the interviewers but also help you connect with the hotel's values and ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest, as this is crucial for a receptionist in a luxury setting.
✨Practice Your Communication
Since strong communication skills are key for this role, practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and body language.
✨Dress to Impress
Given the hotel's luxury status, your personal presentation matters. Choose an outfit that reflects professionalism and aligns with the hotel's upscale image. This shows that you understand the importance of grooming in the hospitality industry.
